Job offers: Customer Service Improvement Consultant

Customer Service Quality Assurance Consultant - Ref No.2243573

Beaumont Consulting :: Sydney, New South Wales :: over 30 days ago

Customer Service and Quality Assurance Consultant required for a corporate sales call centre based in Mascot Core objectives and duties; - Provide on-going support of processes and procedures ... centre - The ability to evaluate calls, correctly identify areas for improvement, and influence your piers - Strong Verbal and Written Communication ...

Pre-Sales Technical Consultant - Ref No.2206192

Sodium :: Australian Capital Territory :: over 30 days ago

... businesses, government agencies and telecommunications service providers, they are looking for a superstar Pre-Sales guru ... you will contribute to the continued development and improvement of technical sales and product collateral as well as act as the voice of the technical customer in product development. Your main focus will be on ...

Head of Consulting - Ref No.106688

State of Matter :: Melbourne, Victoria :: over 30 days ago

... you will have full ownership of the service offering for IT advisory services into ... Services space, with strong customer facing experience, a passion for ... large successful brands and continuous improvement. We understand that you come from a ... & account management - Principal Consultant for certain assignments - Engaging, ...

Senior Rehab Consultant/QA Specialist - Sydney: $93K: 2-3 days Pw - Ref No.2124481B

MediJobs :: Sydney, New South Wales :: over 30 days ago

... at a high level - Solutions focused approach to problem solving - Exceptional customer service and focus on delivering value to the customer The role: - Systematically plan ... staff training - Provide regular updates on service performance and continuous improvement in relation to customer requests - Ability to apply your skills as an auditor in ...

Copier/Printer, Partner Service Consultant

JobArch.com :: Sydney, New South Wales :: over 30 days ago

... the future's yours to create! As our Partner Service Consultant - Copiers/Printers, you will have the opportunity ... process improvements * Reactive Support: o Elevate Customer Support and Global Business Units attention on ... * Experience working across organizations * Process improvement and process implementation experience, especially ...

Genesis IT

Outpatient Clinical System SME -Clinical Software Vendor - Ref No.2195554

Genesis IT :: Brisbane, Queensland :: over 30 days ago

... is actively recruiting an Implementation Consultant to join their permanent team. We are ... user experience - Identify areas of improvement - Educate and train users on how to use the system - Monitor customer inquiries for a specific functional area, ... repetitive or that exceed performance or service level targets. - Conducts quality review ...

Sales Consultant - New Homes - Ref No.2235475

People First Solutions :: New South Wales :: over 30 days ago

... - An ability to provide customers with a first class experience, exceeding customer service expectations - Effective communication skills - An ability to understand and ... to work within the company systems and processes with a commitment to continuous improvement - Creative in seeking out new opportunities within your territory - Able to ...

Sales Consultant - New Homes - Ref No.2233916

People First Solutions :: Australian Capital Territory :: over 30 days ago

... - An ability to provide customers with a first class experience, exceeding customer service expectations - Effective communication skills - An ability to understand and ... to work within the company systems and processes with a commitment to continuous improvement - Creative in seeking out new opportunities within your territory - Able to ...

Lending Consultant

Rivergum Homes :: Mile End South, South Australia :: 5 days ago

... Homes Group with an already proven customer value proposition, providing integrated ... unwavering commitment to customer service, a high level of initiative to generate ... and repeat business; - Process improvement to support the required growth; - ... as a mortgage broker, lending consultant or banking professional, with a ...

Senior Rehabilitation Consultant

The Procare Group :: Northern Territory :: 23 days ago

... an experienced Workplace Rehabilitation Consultant to come on board in the Northe ... including projects, quality and/or customer account management. Our Ideal ... and - Genuine commitment to continuous improvement. If you would like an exciting ... take pride in providing a high quality service, this would be a fantastic opportunity ...

Member Engagement Consultant

DFP Contact Centre Plus :: Melbourne, Victoria :: 4 days ago

... services such as financial advice - Achievement of team KPI's and centre targets - Continuous improvement focus to provide a service focussed on the member's experience To be successful you will have: - Recent experience in a sales/customer service role in a contact/service centre environment - Strong communication and negotiation/sales ...

Service Desk Consultant

Paxus :: Sydney, New South Wales :: 28 days ago

... The role will involve managing incidents and service requests whilst keeping customers updated on their ... SLAs - Contribute to knowledge management and service improvement - Update articles in SMEC Remedy Knowledge Management ... essential - Confident over the phone - Experience in customer service / help desk To be considered for the role ...

Consultant - Business Improvement

SEQ Recruitment :: Brisbane, Queensland :: over 30 days ago

Great opportunity for you to join a dynamic and growing business as a Consultant - Business Improvement within their consulting team. This role will see you deliver efficiency, productivity and performance improvements ... Experience across business transformation projects, customer service / contact centres will be highly regarded. For more ...

SOA / EAI Consultant

Ashdown Consulting :: Sydney, New South Wales :: 26 days ago

... successful delivery of Business Processes and Business Improvement. A global Software business and leader in API, BPM and ... to lead the development of proposals in line with customer's needs, liaising with other technical ... in Australia to consult on their BPM strategies and Service Oriented Architecture. You will be responsible for: - ...

Senior Rehabilitation Consultant

The Procare Group :: Northern Territory :: 23 days ago

... an experienced Workplace Rehabilitation Consultant to come on board in the Northe ... including projects, quality and/or customer account management. Our Ideal ... and - Genuine commitment to continuous improvement. If you would like an exciting ... take pride in providing a high quality service, this would be a fantastic opportunity ...

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