Main characteristics
- Location
- Brookvale, New South Wales
- Company
- Randstad
- Salary
- AU$90,000 - AU$100,000, per year, super
- Employment type
- permanent
- Category
- call centre & customer service
Job summary
job detailsYour New Company
...
This is your exclusive opportunity to join a highly regarded organisation that specialises in managing enrolments for Australia's largest Childcare providers. Family owned and operated, this organisation prides itself on their responsiveness exceptional customer service and consultative approach.
Your New Role
As the Customer Service Manager, you will be reporting into the Managing Director, where you will manage a team of 11 Enrolment Consultants in their Brookvale Office. Your responsibilities will include:
- Partnering with Childcare businesses to understand enrolment needs
- Developing strategies to meet enrolment targets
- Coaching and mentoring consultants on best practices
- Assisting Managing Director in identifying opportunity and targets
- Preparing reports and analysing data to improve processes and customer satisfaction
The Benefits
- Utilise your Childcare experience and kick start a new and exciting career
- Parking available on-site in Brookvale
- Inclusive and supportive team environment
- Close to Warringah Mall, public transport and cafes
- Work closely with business owners and create real change
- Great progression and development opportunities
About You
- Prior experience as a Childcare Centre Manager, Customer Service Manager, Customer Relationship, OSSH Manager, Enrolments or a similar role
- Passion for childcare and delivering results
- Strong written and verbal communication skills
To be considered for this exciting Customer Service Manager opportunity, please hit APPLY NOW or email [Apply online] for more information.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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Your New Company
This is your exclusive opportunity to join a highly regarded organisation that specialises in managing enrolments for Australia's largest Childcare providers. Family owned and operated, this organisation prides itself on their responsiveness exceptional customer service and consultative approach.
Your New Role
As the Customer Service Manager, you will be reporting into the Managing Director, where you will manage a team of 11 Enrolment Consultants in their Brookvale Office. Your responsibilities will include:
- Partnering with Childcare businesses to understand enrolment needs
- Developing strategies to meet enrolment targets
- Coaching and mentoring consultants on best practices
- Assisting Managing Director in identifying opportunity and targets
- Preparing reports and analysing data to improve processes and customer satisfaction
The Benefits
- Utilise your Childcare experience and kick start a new and exciting career
- Parking available on-site in Brookvale
- Inclusive and supportive team environment
- Close to Warringah Mall, public transport and cafes
- Work closely with business owners and create real change
- Great progression and development opportunities
About You
- Prior experience as a Childcare Centre Manager, Customer Service Manager, Customer Relationship, OSSH Manager, Enrolments or a similar role
- Passion for childcare and delivering results
- Strong written and verbal communication skills
To be considered for this exciting Customer Service Manager opportunity, please hit APPLY NOW or email [Apply online] for more information.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- experience
- 2 years
- skills
- call centre
- customer service
- childcare
- child care
- centre manager
- montessori
- early learning
- oosh
- kinder
- Brookvale
- sydney
- manager
- enrolments
- enroll
- qualifications
- Childcare or Centre Management
- education
- Secondary School/High School
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