Main characteristics
- Location
- Canberra, Australian Capital Territory
- Company
- Randstad
- Salary
- AU$53.00 - AU$58.00, per hour, + super
- Employment type
- contract
- Category
- government & defence
Job summary
job detailsOne of our Federal Government clients is looking to engage with prospective candidates who are skilled and experienced in end to end case management.
APS 5 & APS 6 Case Officers - Multiple positions
Key Responsibilities:
- Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
- Resolving matters through case management of AAT applications in relation to reviewable decisions
- Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the case management process.
Desired Knowledge and Experience
- Sound judgement and problem solving skills
- Excellent written and verbal communication skills
- Relevant qualification and experience necessary
- Ability to develop and maintain stakeholder relationships
- Previous experience in public sector desirable
- You will be an Australian citizen or a Permanent Resident
- Knowledge of legal or case matters
If you would like to be considered for this role, this is a great opportunity to tell Randstad about you.
For any questions please contact Nimisha Taneja, [Apply online]
Please note only successful candidates will be contacted
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
One of our Federal Government clients is looking to engage with prospective candidates who are skilled and experienced in end to end case management.
APS 5 & APS 6 Case Officers - Multiple positions
Key Responsibilities:
- Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
- Resolving matters through case management of AAT applications in relation to reviewable decisions
- Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the case management process.
Desired Knowledge and Experience
- Sound judgement and problem solving skills
- Excellent written and verbal communication skills
- Relevant qualification and experience necessary
- Ability to develop and maintain stakeholder relationships
- Previous experience in public sector desirable
- You will be an Australian citizen or a Permanent Resident
- Knowledge of legal or case matters
If you would like to be considered for this role, this is a great opportunity to tell Randstad about you.
For any questions please contact Nimisha Taneja, [Apply online]
Please note only successful candidates will be contacted
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- skills
- federal government
- case management
- review
- admin
- analysis
- qualifications
- Prior experience in Public Sector
- education
- College/Pre-University
Inform me about similar jobs: