Main characteristics
- Location
- Adelaide, South Australia
- Company
- Randstad
- Salary
- AU$31.00 - AU$41.00/per hour
- Employment type
- contract
- Category
- call centre & customer service
Job summary
job detailsPart-time customer service officer - Local Government
- Rare opportunity to work within a local council based in the northern suburbs of Adelaide
- Ongoing casual role, with part time hours (Monday and Tuesday, potential for more hours on weekends)
- Starting at $31ph + super
Randstad is currently recruiting for a skilled customer service officer to work within a busy local council subsidiary based in the northern suburbs of Adelaide. This opportunity will give you the exposure of working within Government and further develop your already existing skills.
Who we are
This local government client forms part of the northern suburbs of Adelaide. This organisation provides the best practice waste management and resource recovery services to the community. It receives and processes material for a range of clients including businesses, industry and regional SA councils. This facility provides on-demand hard waste collection services, operation of two resource recovery centres and facilitates community engagement and education programs.
About the role
We are seeking a dynamic and passionate customer service officer who has excellent written and verbal communication skills to work for our local government client. You will be someone who thrives working in a team environment and has an excitement for learning new things daily. You will be responsible for:
- Providing high level customer service to customers of the facility.
- Be the first point of contact for customers of the facility.
- Answer detailed product and service questions.
- Handling complaints, providing appropriate solutions and alternatives.
- General phone and reception support.
- Responding to internal and external stakeholder enquiries via telephone or email.
- Cash and EFTPOS handling.
- Managing the receipt of invoices and ensuring their prompt processing.
- Providing exceptional customer service to both internal and external customers.
- Ad hoc duties as required.
Skills and Experience
- Experience in a similar Customer Service or Administration role is highly regarded.
- Knowledge of departmental programs, policies and activities.
- Well-developed administrative and communication skills both written and verbal.
- Ability and commitment to work positively in a team environment.
- High attention to detail.
- Work effectively in a fast paced environment.
- Demonstrate exceptional communication skills.
- Motivated and resilient; able to work well under pressure.
- Excellent organisational and time management skills.
- High level of attention to detail and analytical abilities.
How to apply
If you feel this role may suit you please apply using the link or directly email [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Part-time customer service officer - Local Government
- Rare opportunity to work within a local council based in the northern suburbs of Adelaide
- Ongoing casual role, with part time hours (Monday and Tuesday, potential for more hours on weekends)
- Starting at $31ph + super
Randstad is currently recruiting for a skilled customer service officer to work within a busy local council subsidiary based in the northern suburbs of Adelaide. This opportunity will give you the exposure of working within Government and further develop your already existing skills.
Who we are
This local government client forms part of the northern suburbs of Adelaide. This organisation provides the best practice waste management and resource recovery services to the community. It receives and processes material for a range of clients including businesses, industry and regional SA councils. This facility provides on-demand hard waste collection services, operation of two resource recovery centres and facilitates community engagement and education programs.
About the role
We are seeking a dynamic and passionate customer service officer who has excellent written and verbal communication skills to work for our local government client. You will be someone who thrives working in a team environment and has an excitement for learning new things daily. You will be responsible for:
- Providing high level customer service to customers of the facility.
- Be the first point of contact for customers of the facility.
- Answer detailed product and service questions.
- Handling complaints, providing appropriate solutions and alternatives.
- General phone and reception support.
- Responding to internal and external stakeholder enquiries via telephone or email.
- Cash and EFTPOS handling.
- Managing the receipt of invoices and ensuring their prompt processing.
- Providing exceptional customer service to both internal and external customers.
- Ad hoc duties as required.
Skills and Experience
- Experience in a similar Customer Service or Administration role is highly regarded.
- Knowledge of departmental programs, policies and activities.
- Well-developed administrative and communication skills both written and verbal.
- Ability and commitment to work positively in a team environment.
- High attention to detail.
- Work effectively in a fast paced environment.
- Demonstrate exceptional communication skills.
- Motivated and resilient; able to work well under pressure.
- Excellent organisational and time management skills.
- High level of attention to detail and analytical abilities.
How to apply
If you feel this role may suit you please apply using the link or directly email [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- skills
- customer service
- qualifications
- n/a
- education
- Secondary School/High School
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