Main characteristics
- Location
- Dawes Point, New South Wales
- Company
- Randstad
- Salary
- AU$ 100000 - AU$ 115000 /per year
- Employment type
- Permanent
- Category
- insurance & superannuation
Job summary
job detailsJoin our global insurance client as an Internal Dispute Resolution Officer and take on a rewarding role with diverse responsibilities:
Responsibilities:
...
- Expertly resolve complex complaints related to personal injury and disputes with precision, empathy, and efficiency, within designated timeframes.
- Collaborate with internal and external stakeholders to achieve positive outcomes.
- Identify and report significant and systemic issues from complaints and disputes, supporting necessary performance management or remediation actions.
- Maintain accurate and timely records of stakeholder interactions.
- Prepare correspondence and briefings for responses to internal stakeholders and the Personal Injury Commission.
Requirements:
- Tertiary qualification in law (workers compensation or family law) and admission to the Supreme Court of NSW with a current practising certificate (preferred, not required).
- Comprehensive knowledge of workers' compensation legislation.
- 4-5 years in experience in dispute resolution/litigation, particularly in insurance-related matters; Senior Case Managers in workers' compensation with 5+ years of experience would be considered.
- Ability to work autonomously and within a team.
- Please note that this is NOT a first response role.
Your Benefits:
- Compensation up to $115,000
- Flexible working arrangement (1 day in the office)
- Great wellness program
- Discount insurance programs
- Family leave
- Global employer with excellent career advancement opportunities
Requirement: Full working rights in Australia and relevant experience for this role. Please reach out to [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Join our global insurance client as an Internal Dispute Resolution Officer and take on a rewarding role with diverse responsibilities:
Responsibilities:
- Expertly resolve complex complaints related to personal injury and disputes with precision, empathy, and efficiency, within designated timeframes.
- Collaborate with internal and external stakeholders to achieve positive outcomes.
- Identify and report significant and systemic issues from complaints and disputes, supporting necessary performance management or remediation actions.
- Maintain accurate and timely records of stakeholder interactions.
- Prepare correspondence and briefings for responses to internal stakeholders and the Personal Injury Commission.
Requirements:
- Tertiary qualification in law (workers compensation or family law) and admission to the Supreme Court of NSW with a current practising certificate (preferred, not required).
- Comprehensive knowledge of workers' compensation legislation.
- 4-5 years in experience in dispute resolution/litigation, particularly in insurance-related matters; Senior Case Managers in workers' compensation with 5+ years of experience would be considered.
- Ability to work autonomously and within a team.
- Please note that this is NOT a first response role.
...
Your Benefits:
- Compensation up to $115,000
- Flexible working arrangement (1 day in the office)
- Great wellness program
- Discount insurance programs
- Family leave
- Global employer with excellent career advancement opportunities
Requirement: Full working rights in Australia and relevant experience for this role. Please reach out to [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Dispute Resolution, Internal Dispute Resolution, Workers Compensation, Personal Injury, CTP, Claims, Senior Case Manager, Insurance
- qualifications
- 3-4 years of experience in dispute resolution/litigation
- particularly in insurance-related matters.
- Comprehensive knowledge of workers' compensation legislation.
- education
Secondary School/High School
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