Senior Service Planning Specialist

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Ad nr: 12829
Published: 9 September 2022, views: 1

 

 

Main characteristics

Company
City Of Casey
Employment type
Full time
Category
Government & Defence

Job summary

About Casey

The City of Casey is the largest and one of the fastest growing municipalities in Victoria. The Council plans and delivers quality services and infrastructure for the more than 364,600 residents who call Casey home.

At Casey we live our values of dreaming big, empowering each other and making our community proud.

The City of Casey workspace sits within Bunjil Place, located in Narre Warren, which is a must-visit destination in Melbournes south east. Bunjil Place reflects and enhances the citys rich diversity, inspiring an energetic and cosmopolitan atmosphere; and has become a lively meeting place.

About the role

This role sits in the Service Planning and Review team as part of the Customer & Business Transformation division which is focused on delivering value to our customers through partnering with the business to achieve great performance outcomes.

To lead the design and optimisation of Councils services to be strategic, future-focused, and sustainable through the delivery of Strategic Service Plans and Service Reviews, to meet the changing needs of our community.

Responsibilities of this role include Lead the design of Council services through Strategic Service Planning and Service Reviews, applying sound project management, change management and engagement approaches. Partner with service owners and key stakeholders across the business and provide expert guidance driven by research and analysis to evaluate Council services. Analyse, synthesise and communicate complex information to stakeholders in an efficient and meaningful way to ensure the creation of shared understanding and commitment to service changes. Lead the research and analysis of current and future trends in local government service delivery and recommend innovative service delivery options for Councils services. Lead market and financial analysis of current service delivery models and recommend alternative delivery models to senior leaders. Lead the analysis of service delivery unit costing to understand current delivery and recommend future service delivery models to senior leaders. Challenge mindsets and pre-conceived service delivery models to drive value, create efficiency, support sustainable financial planning, and enhance customer and community outcomes.

About you Tertiary qualification and/or relevant experience in business analysis, service model review and/or financial analysis Demonstrated experience in service planning, design, evaluation, and review Sound conceptual and analytical skills including the ability to research, evaluate and draw conclusions from complex data and information Sound initiative, problem solving skills and creativity Sound project management, change management and engagement skills Demonstrated experience in applying best practice and continuous improvement methodologies Willingness to undergo pre-employment background checks including: National Criminal History Check, Working with Children Check, Eligibility to Work check Covid-19 Vaccination

About our benefits

Our workplace is an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include Competitive salary Flexible working options supported Study assistance Health initiatives Access to our support and wellbeing programs

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

The City of Casey has zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

The City of Casey reserves the right not to make any appointments for this position.

Position Description: here

Salary: starts at $102,186.14 (Band 7) per annum plus superannuation

Applications close: 18 August 2022 at 11:55 pm


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Published: 9 September 2022, views: 1


Company: City Of Casey


Category: Government & Defence
Employment type: Full time


Additional information:

City Of Casey

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