Main characteristics
- Location
- Doolandella, Queensland
- Company
- Randstad
- Salary
- AU$ 40 - AU$ 44.49 /per hour
- Employment type
- Temporary
- Category
- call centre & customer service
Job summary
job detailsWe are currently recruiting for an AO3 position for a large State Government Department. Working in a face to face customer service environment - you will be responsible to deliver excellent customer service.
...
About the position:
- Title: Client Service Officer
- AO3 - $44.40 per hour + super
- Based in Inala
- Monday to Friday (8:30AM to 4:30PM) no weekends
- 4 weeks contract from the day you start (possibility of extension and progression)
Your responsibilities:
- You will be providing a broad range of applicant, tenancy and property management services and provide advice to customers with complex support needs.
- You will provide excellent customer service over the front counter, digitally, telephone and correspondence.
- You will conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints.
- You will be effectively using microsoft products and other IT systems to maintain customer and property records.
About you:
- You must have a valid QLD Drivers License with no conditions and have held it for 12 months.
- You must be able to use basic computer systems, telephones and can adapt quickly to effectively use other computer systems.
- You must be able to talk to customers with authority and confidence whilst in a respective way.
* We encourage for people with extensive background in face to face customer service roles (hospitality, retail, real estate agent, anything face to face customer service roles) to apply.
If you are interested, please apply and a consultant will contact you if you are suitable.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
We are currently recruiting for an AO3 position for a large State Government Department. Working in a face to face customer service environment - you will be responsible to deliver excellent customer service.
About the position:
- Title: Client Service Officer
- AO3 - $44.40 per hour + super
- Based in Inala
- Monday to Friday (8:30AM to 4:30PM) no weekends
- 4 weeks contract from the day you start (possibility of extension and progression)
Your responsibilities:
- You will be providing a broad range of applicant, tenancy and property management services and provide advice to customers with complex support needs.
- You will provide excellent customer service over the front counter, digitally, telephone and correspondence.
- You will conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints.
- You will be effectively using microsoft products and other IT systems to maintain customer and property records.
...
About you:
- You must have a valid QLD Drivers License with no conditions and have held it for 12 months.
- You must be able to use basic computer systems, telephones and can adapt quickly to effectively use other computer systems.
- You must be able to talk to customers with authority and confidence whilst in a respective way.
* We encourage for people with extensive background in face to face customer service roles (hospitality, retail, real estate agent, anything face to face customer service roles) to apply.
If you are interested, please apply and a consultant will contact you if you are suitable.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Face to face customer service, call centre, customer service, housing officer, ao3, client service officer
- qualifications
- High school
- education
Secondary School/High School
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