Main characteristics
- Location
- Harris Park, New South Wales
- Company
- Randstad
- Salary
- AU$ 0 - AU$ 0 /0
- Employment type
- Permanent
- Category
- call centre & customer service
Job summary
job detailsCustomer Relationship Specialist- Collections
...
You have always loved helping others and connecting with them? Sitting at a desk all day not interacting with anyone else is not something you see yourself doing? Working in the banking and finance industry is something you envision yourself performing whilst thriving in a hybrid working environment? Then this is the perfect role for you!
Your new role
As a Customer Relationship Specialist you will be using your outstanding customer service skills to support people with their enquiries on a day to day basis. You will become an expert on the organisations banking products and advise customers knowledgeably and confidently. This is a permanent role based in Penrith.
Some of your responsibilities will include:
- Creating a connection with customers by understanding their desires and needs
- Manage customer enquiries in a timely and efficient manner
- Provide comprehensive banking services while ensuring compliance with regulatory requirements and quality assurance standards
- Contributing to a collaborative team environment
Your skills and experience
- No specific experience or qualifications required - this organisation is interested in your potential and what you could achieve with the right support and environment
- You are a curious learner and dont shy away from managing multiple different technologies at once
- You pride yourself on your excellent communication skills and attention to detail
- You are known for your proactiveness and understand the importance of a personalised approach with each client
Your benefits
- Ongoing opportunity to work from home to suit your individual lifestyle and needs
- Bonus scheme as well as various employee benefits on offer
- Access to excellent training and development programs
- Diverse career development opportunities locally and globally
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is Yes then we would love to hear from you!
[Apply online] or on 02 8298 3816.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Customer Relationship Specialist- Collections
...
You have always loved helping others and connecting with them? Sitting at a desk all day not interacting with anyone else is not something you see yourself doing? Working in the banking and finance industry is something you envision yourself performing whilst thriving in a hybrid working environment? Then this is the perfect role for you!
Your new role
As a Customer Relationship Specialist you will be using your outstanding customer service skills to support people with their enquiries on a day to day basis. You will become an expert on the organisations banking products and advise customers knowledgeably and confidently. This is a permanent role based in Penrith.
Some of your responsibilities will include:
- Creating a connection with customers by understanding their desires and needs
- Manage customer enquiries in a timely and efficient manner
- Provide comprehensive banking services while ensuring compliance with regulatory requirements and quality assurance standards
- Contributing to a collaborative team environment
Your skills and experience
- No specific experience or qualifications required - this organisation is interested in your potential and what you could achieve with the right support and environment
- You are a curious learner and dont shy away from managing multiple different technologies at once
- You pride yourself on your excellent communication skills and attention to detail
- You are known for your proactiveness and understand the importance of a personalised approach with each client
Your benefits
- Ongoing opportunity to work from home to suit your individual lifestyle and needs
- Bonus scheme as well as various employee benefits on offer
- Access to excellent training and development programs
- Diverse career development opportunities locally and globally
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is Yes then we would love to hear from you!
[Apply online] or on 02 8298 3816.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Customer Relationship Specialist
- qualifications
- HSC (or equivalent)
- education
Bachelor Degree