Main characteristics
- Location
- Brisbane, Queensland
- Company
- TactiCall Recruitment Services
- Salary
- $34.55 \u002F hr plus super
- Employment type
- Full time
- Category
- Call Centre & Customer Service
Job summary
Brisbane City Fringe Location - Start Tuesday 2nd MayFull Time Temporary - 6mths strong view to extend or become permanentInbound Customer Service Roles WFH Hybrid opportunitiesAre you are looking for a rewarding customer service career within a reputable government owned corporation? Energy Queensland is offering rewarding customer service roles with genuine training and growth opportunities. Their Contact Centre is made up of a variety of teams, including direct customer contact roles as well as support functions.Their highly skilled people are in demand across the rest of the organisation, and as a result of internal promotions and significant organisational transformation, they are looking for people to join their Contact Centre team in a role that will balance both front line customer service and support.
We are actively seeking top customer service talent to grow with us over the next two years with significant cross and upskilling that result in pay increases as you expand your skill set over time.
To be a part of their team, youll need:
Strong problem solving and resilienceExcellent communication skillsExperience in a Contact Centre OR customer service environment Positive approach to a constantly changing environment Strong problem solving abilitiesCapability to use multiple systems and processes as part of your day to day roleAbility to multi skill between Contact Centre and support functionsInitiative, drive and commitment to delivering the very best service every dayGenuine Solutions focused High levels of accountabilityBenefits:
Genuine growth and career pathways with structured succession planning every 6 monthsOngoing development/ Significant upskilling opportunities Genuine Temp-Perm career opportunities in a Government Owned Corporation5-week induction program (3 weeks of classroom training and an additional 2 weeks on the job support) Rewarding and challenging customer service Work in a supportive environment The Contact Centre is located in the Gasworks precinct at Newstead; core business hours are 7:00am to 6:00pm Monday to Friday. You will work 37.5hrs per week with the flexibility to work additional paid on call shifts. Individual rosters will rotate within these hours.
The start date is Tuesday, 2nd May, and the positions will be in a full-time temporary capacity. If this sounds like an opportunity you could commit to, wed love to hear from you!
We want the best and recognise the need to provide between 2 and 3-weeks notice periods for the best of the best!
Please click the apply button and ensure you attach an up-to-date resume and complete all contact details, including your email address, for a prompt acknowledgement of your application.
For more opportunities visit www.tacticall.com.au or like us on Facebook and follow us on Linked In.
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