Manager Sector Engagement and Coordination

 

Main characteristics

Company

Department of Health

Employment type

Full time

Category

Government & Defence

Job summary

POSITION SUMMARY:

The Manager Sector Engagement and Coordination is a strategic role within the Department of Health's newly established Stakeholder, Community and Consumer best practice team within the Communications and Engagement Branch. The role is central to assisting the department ensure high quality sector engagement and coordination of strategic communications with stakeholders.

It is responsible for leading a small team in: coordinating whole of department level engagement forums and activities, ensuring they align with the department's strategic objectives coordinating regular strategic stakeholder communications to health services and the sector more broadly, ensuring they align with the department's strategic narrative and key messages for different audiences managing the department's stakeholder relationship management and providing strategic advice to the Communications and Engagement Executive Committee to inform departmental stakeholder and reputation risk management.

Key to the success of the role is the ability to drive best practice approaches in engagement forums and stakeholder communication channels that enable strong and mutually beneficial relationships and partnerships between the Department and its diverse stakeholders and communities. Accountabilities Working with the Senior Director, Stakeholder and Consumer Engagement and leadership peers, embed the new engagement operating model as it applies to the sector engagement team, and a culture of best practice engagement. Establish systems which ensure engagement across portfolios is coordinated and aligns with the department's strategic objectives, narrative and key messages for different audiences. Develop and deliver coordinated department level stakeholder engagement forums and activities. Manage the department's stakeholder relationship management, including active involvement in customer relationship management software, and provide strategic advice to the Communications and Engagement Executive Committee to inform departmental stakeholder and reputation risk management. Identify and actively manage emerging issues and areas of risk for government, the department and the community, including leading stakeholder research initiatives to ensure engagement approaches meet stakeholder needs and expectations. Maintain an understanding of issues impacting the department's stakeholders and investigate and lead engagement projects that develop and review policies, professional standards and operating practices that enhance service delivery, budget effectiveness, efficiency and improved client outcomes. Support peers in the delivery of engagement activity across other engagement portfolios within the team. Forge strong connections across the department, other government departments and with external stakeholders to facilitate a partnership approach. Work with the Principal Adviser Stakeholder and Consumer Engagement to deliver stakeholder perception research. Work with senior management to set and achieve key performance indicators and standards.

Mandatory Vaccination Policy

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its workers and clients. As it is an essential element of any role within the department that employees be able to attend work onsite and to do so safely, employees are required to be up-to-date with their vaccinations against COVID-19 as a condition of their employment. This requirement applies unless they have a medical condition which means they cannot be vaccinated against COVID -19. Therefore, the department will ask any prospective employee, who has been identified as the preferred candidate for a role within the department, to provide proof of their COVID-19 vaccination status prior to any offer of employment being made. If a prospective employee has a relevant medical condition which means they cannot be vaccinated against COVID-19, they should contact the department to discuss their individual circumstances.

HOW TO APPLY:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

The Jobs and Skills Exchange (JSE) Recruitment Policy allows for priority consideration for Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

As such, these employees are strongly encouraged to submit their application through https://www.vic.gov.au/jobs-and-skills-exchange rather than via external advertisement.

For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health

Click 'Apply Now' to submit your interest in this position.