Main characteristics
- Location
- Melbourne, Victoria
- Company
- PATH4 Group
- Salary
- Upto $85,000 Super. Flexible due to skill set &
- Employment type
- Full time
- Category
- Manufacturing, Transport & Logistics
Job summary
The Company:An international Freight Forwarder with a well established national structure and global network. Professionalism and a stable structure form the key to their success. Work for a company with a great reputation in the industry!
The Role:
The role is a key function to the overall success of the organisation and requires someone who is capable of creating solid business relationships. This is an ideal step forward for an individual who is currently in an Import related operational role who truly loves client interaction, or an experienced Customer Service professional. You will not only stretch your skills and experience but be mentored and managed by a supportive senior management team.
Responsibilities:
Action Purchase Orders from client with the requested ready date and delivery date and the shipment method (air freight / sea freight)Inform clients of shipping options, timelines, trans shipments, or regulations affecting shipments.Quotations and reporting, including PO reporting and trackingCustomer and site visitations (as required)Manage and maintain strong relationships with all clients and effectively use available resources to identify new opportunities Check rates, and process bookings & required documentation in a timely manner Invoicing and general administration & reporting Ensure data integrity is maintained within systems Lead by example and provide consistent, professional customer service in all interactions with stakeholdersManage high volume of phone calls and emails Experience we are looking for:
Proven experience in a Customer Service or Import / Export related freight forwarding role in AustraliaCargoWise1 experienced preferredExceptional interpersonal skills, capable of building relationships both internally and externallyGreat communication skills a mustAbility to prioritise workload and time management skillsA genuine passion for LogisticsSalary: Upto $85,000 Super (pending experience)
Location: Melbourne, Tullamarine
Please apply immediately to be in consideration. We are reviewing applications shortly.
Please note that due to high volumes that we receive, only short-listed applicants will be contacted. If you would like to have a confidential discussion with one of our specialists please contact Nicole Reynolds 0459 100 306.