Main characteristics
- Location
- Melbourne, Victoria
- Company
- Michael Page
- Employment type
- Temporary
- Category
- Marketing
- Industry
- Retail
Job summary
About Our ClientMy client is a well-known large Australian online retailer based in the south-eastern suburbs of Melbourne. They have an exciting 12 month opportunity for a CRM strategist to join their young and vibrant team.
Job Description
- Working alongside the Senior CRM Manager to define communications plans across the business
- Analysis results produce reporting with support of the merchandise team
- Define requirements for all customer communications including objectives, audience and content
- Work with campaign analysts to develop deep understanding of campaign performance at a customer level
- Engage with stakeholders to understand the business needs and execution
The Successful Applicant
The ideal candidate would have two years experience executing customer campaigns across direct communications channels with a strong understand the customer life-cycle.
- Experience in helping to deliver customer-led, personalised communications
- Ability to help execute complex customer campaigns across multiple channels
- Experience working in a CRM function
- High-level knowledge of email automation and customer relationship management systems
What's on Offer
This is an exciting role offering a broad range of skills to really up-skill your capabilities. The team are young vibrant and inclusive. My client offers staff discounts across a range of retail brands, flexible working hours to suit your busy lifestyle plus working from home options 2-3 days per week. Current location south-east suburbs, however will be relocating to Melbourne CBD before Christmas