Main characteristics
- Location
- Gold Coast, Queensland
- Company
- Link Enterprise Solutions
- Employment type
- Full time
- Category
- Information & Communication Technology
Job summary
Link Enterprise Solutions is a leading Electronic Security & Technology Services provider.LINK has been operating for over 16 years and has a strong customer base Australia wide, especially in QLD. In addition to project works of all sizes, we attend to maintenance and service jobs for our existing customers in all areas of Government, Retail, Education and Commercial operations.
A rare opportunity to join the team at LINK has become available for an IT Systems Engineer / Senior Level 3 Field Technician to support the business growth of our Electronic Security & IT Services. Work with a young, motivated company with a growth mindset.
About the RoleProvide IT support, direction, and assistance to our range of customers for managed services and project work.Network & Infrastructure DesignEnterprise switch and Wi-Fi configuration and maintenanceConfiguring Windows servers and workstationsEnterprise firewall installation, maintenance, and configurationAssist technicians diagnose CCTV network communication issuesPre-staging and configuring equipment prior to installationTroubleshoot CCTV, network, and video management software issues Provide technical support to customers and internal staffDevelop and maintain documentation and support materials for CCTV/Security/Server InstallationsProvide onsite and remote troubleshootingWork closely with other departments for collaborating IT projects
About you
The successful applicant in this role has a passion for networking and systems, takes pride in their work, willingness to learn and works efficiently as a team player. Self-motivated with industry qualifications preferred.
Essential CriteriaAt least 5 years of hands-on experience in roles as a Network & Systems administrator / EngineerData centre routing and switching (Cisco, Aruba, VLAN setup, management, and port tagging)Windows Server and desktop networking (AD, Group Policy, OS Installation and RAID configuration)Enterprise Wi-Fi configuration and management (Cisco Meraki & Aruba)Advanced Firewalls setup and configuration (Sonicwall, Meraki)VMware & Hyper V Networking experience Microsoft 365 & SharepointExceptional documentation skillsGood communication skillsAbility to work in a teamExcellent troubleshooting skills
Desirable CriteriaCCNA Qualification or suitable experience in CISCO Network & Infrastructure DesignAWS, Azure Cloud networking and servicesSNMP Monitoring Solutions (PRTG, LibreNMS)Milestone Video Management SoftwareBackup Solutions (Veeam)
We are interested in meeting high level, professional, people with knowledge and expertise in this area
The LINK Team is an enthusiastic, hard-working, ambitious, friendly and fun team. We offer a generous salary package and a great company culture.
LINK is looking to employ Team Members who provide and support our Core Values being to:Provide Quality ServiceAct with Integrity & UrgencyBe passionateDeliver and maintain Consistency