Main characteristics
- Location
- Sydney, New South Wales
- Company
- Rauland Australia Pty Ltd
- Salary
- Base + Super + Fully maintained co car + all tools
- Employment type
- Full time
- Category
- Trades & Services
Job summary
Cammeray basedJoin a forward-thinking, inclusive and diverse team, who will always have your backNot just a job. As we grow, you do too. Realistic career opportunities!Do something truly meaningful contribute to enhancing health and aged careAbout the Role
Working in the field, you will service and support our high end communication systems, including Nurse Call Systems, Patient Entertainment Systems and Resident Engagement Systems amongst other cutting edge solutions. Our focus: always exceptional client outcomes.
Some key responsibilities:Visit client sites to attend to: preventative service and maintenance per contract; and reactive service calls Perform fault finding and repairs as required Take responsibility for service outcomes which will result in high customer satisfactionComplete detailed service reports for works undertakenLiaise with clients and providing a high level of support and communicationServe on the on-call rosterAssist with project installations / delivery as needed
About You
You enjoy solving problems and thrive on finding creative solutions to difficult challenges. You are a stickler for detail, and believe that anything worth doing, is worth doing right. Your passion is technology. You can think on your feet and you like learning new things.
You bring: Current Australian Drivers LicenceCertificate IV Electronics & Communication or equivalent and an interest in working with low voltage circuitry or systemsPrevious service experience within the Electronics/Communications fieldsStrong customer service skills and an ability to collaborate with a variety of stakeholders at all levelsFault finding and troubleshooting experienceStrong interpersonal and communications skillsAbility to work independently on challenging assignmentsStrong knowledge of common software packages such as Microsoft Office & Email applicationsExperience in IP networking and solid understanding of data networksWillingness to travel around regional NSW, servicing our customer base in these areasAbility to work in differing environments, ranging from Clinical Environments to Construction Sites
Previous experience with IPTV, Messaging and Integrated solutions will be highly regarded.
We offer: Great job securityContinuous learning and development opportunitiesA fully maintained company vehicleCompany laptop, mobile phone and all tools required for the roleGenerous Parental Leave BenefitsEmployee Assistance Program
About Rauland
With 152 staff across six locations in two countries, Rauland Australia and New Zealand has proudly served the healthcare sector for 30 years. Today, with a new perspective on care, Concentric Care is leading healthcare providers into the future with a single platform for transformation. Our platform, Concentric Care, delivers a single point of focus from a single trusted partner, providing a platform for change in the way clinicians and carers communicate, connect and care. Concentric Care provides our customers with a more complete, end to end technology experience, making the most of their investment in care.
Next Steps:
If you would like to gain a place in this exciting environment, please submit your resume and a cover letter, now!
Rauland is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Inform me about similar jobs: