Main characteristics
- Location
- Melbourne, Victoria
- Company
- Michael Page
- Salary
- AU$60,000 - AU$80,000
- Employment type
- Permanent
- Category
- Banking & Financial Services
- Industry
- Financial Services
Job summary
About Our ClientMichael Page is partnering with a premium lender based in Melbourne. The organisation prides itself on its diverse culture. Our client is growing at a rapid rate which is leading to the requirement of multiple Settlement Officers to join their team. Our client also provides a thorough training and induction program to people with all levels of experience.
Job Description
As the Settlements Officer, the individuals will be requested to adhere to the following but not be limited to:
- Produce loan documentation and ensuring all details are correct
- Report issues with documentation/systems or processes
- Facilitate discharge of customer loan accounts alongside accurate payout figures whilst also ensuring receipt
- Ensure return of documentation to customer & ensure follow up
- Strive to meet individual and work as a team to meet team KPI's
- KPI'sLiaise with Settlement agents and ensure you are answering all requests
- Ensure settlement procedures are carried out and comply with governing guidelines such as SLA SLAand appropriate Acts
- Attend efficiently to customer, BDM BDMand be a business partner
- Ad hoc hocqueries and requests from management
- Constant process improvement
The Successful Applicant
- Experience in a similar role or an individual who is eager to learn
- Excellent communication skills
- An appetite to learn and develop their skills
What's on Offer
- Competitive salary
- Career progression opportunities
- World-class induction and training program
- Leader in workplace diversity and inclusion