Main characteristics
- Location
- Melbourne, Victoria
- Company
- Citrus Group Pty Ltd
- Salary
- $63K + Super + Bonus
- Employment type
- Full time
- Category
- Call Centre & Customer Service
Job summary
For the past 100 plus years, our client has been the leader in the Energy Utilities Market. Their business is currently experiencing expediential growth and thus we are seeking customer focused individuals to work in their state of the art contact centre. This is a continuously growing and high performing team that you will WANT to be a part of.This is a key position within the team, being the first point of contact for customers. You will be helping customers with billing enquiries, arranging payment plans and also discussing new products and solutions that will best suit their energy needs.
WHY is this your next Employer?
With one of the best training programs in the industry, you will be on a path of continuous learning. This Employer of Choice, has exceptional career opportunities, an energy that keeps people motivated to exceed and a reward and recognition system that fits EVERYONE. Yes, of course there is financial rewards and there is also reward and recognition programs that celebrate behaviors as much as performance. This company focuses on ensuring that EVERYONE is recognized the way they want to be. This company will INVEST in YOU
There is:
6 weeks of training Starting salary of $63K plus super Quarterly bonus based on performance Employee discounts Structured career development pathways Close to local transport and amenities Flexible work arrangements
What YOU bring to the role?
Customer Focused attitude A drive to be the best both individually and as part of a team Strong attention to detail A positive and resilient outlook Excellent verbal and written communication skills
The centre operates on a rotating roster from 8am - 8pm Weekdays and you will be required to work some weekends (8am - 4pm).
Successful candidates will be required to complete and pass full security clearance checks which includes and Australian Federal Police check.
Citrus Group is dedicated to supporting our clients vaccination policy and providing a safe work environment. Double (or Booster) vaccination or an approved medical exemption is required for this role.
These roles are rare and will go quickly! - APPLY NOW