Main characteristics
- Location
- Adelaide, South Australia
- Company
- Anytime Fitness
- Salary
- $55,000 - $70,000 OTE
- Employment type
- Full time
- Category
- Sport & Recreation
Job summary
A rare opportunity has arisen for an outstanding Sales and Customer service orientated team member with an infectious personality to work as the Club Manager in a local community-focused gym.Anytime Fitness is on a mission to Make Healthy Happen, and we need YOU to help us achieve this!
Who we are:
We own 8 of the top Anytime Fitness clubs across Adelaide:
Colonnades, Seaford, Brighton, Black Forest, Blackwood, Daw Park, Mitchell Park & Victor Harbor
We're looking for someone who is outgoing, has a willingness to learn, is highly organised and is able to deliver a premium level of customer service. When you are part of our team, you will learn and grow within. If you are highly driven and have a can-do attitude, we will help with the rest. We love to have fun and when you join our team you become part of a family dedicated to helping your community become the best version of themselves.Ambitious, driven, and keen to learn new skills and ideas.Customer service focused, aiming for the best outcome for both the member and the gym.You love health and fitness and are passionate about helping people!Tech-savvy! Anytime Fitness has market-leading Apps to help our members, so youll need to be handy with online platforms, social media and a smartphone.
As our Club Manager, you are the face our members see every day. Using your passion and exceptional customer service experience, we want you to create a fun and non-intimidating atmosphere for all members.
Some of your responsibilities will include:
New memberships: following sales processes to convert prospect enquiries into membership sales.
Follow up inbound sales queries via email, phone, CRM database & social media
Completing customer service activities; including responding to member enquiries and service calls.
Work within our group to inspire the team to achieve their goals and KPI's.
Tidying the gym floor and maintaining the club standards, not limited to but including the ability to adhere to strict Covid-19 safe management plans as well as spending general floor time talking to members and creating a friendly community-based environment.
Work with the PT team and staff to create video & photo content for the Social Media pages such as fitness tips, health tips, training & technique guides & update our social media page.
Accurately track your daily activity across multiple Microsoft Excel spreadsheets and reports.
The role is full-time, primarily Mon-Fri with the occasional Sat and you must have the following or be able to obtain:First Aid/CPRWorking with Childrens Check DCSIPolice Clearance
What you can expect from us:Free gym membershipGenerous bonus structureFun and positive team environmentFull training and supportOpportunities for growth
If you are outgoing, love interacting with people & think you are our next superstar - apply now.
Previous customer service and sales experience in retail or similar sectors is highly desirable.
Proficiency in using computers and social media platforms is mandatory.
An interest in a healthy lifestyle is important, we don't need you to be an athlete, just be able to promote your values to our members.
Please keep your resume to 1 page and include a separate cover letter about what you value and why this makes you the superstar we need.
We want to hear why you are the perfect person for the role. If your resume and cover letter are generic, not explaining why you are suited to our team it will not be considered.
This is a multi-stage recruitment process, only candidates shortlisted for interviews will be contacted.
Inform me about similar jobs: