Main characteristics
- Location
- Cambridge, Queensland
- Company
- Coal River Farm
- Employment type
- Full time
- Category
- Marketing & Communications
Job summary
Job DescriptionBe our face or gashing, attending and selling cheese and chocolate at our events nationally (Royal Shows, Good Food and Wine Shows etc)Oversee online store enabling new products, ensuring stock is up to date and developing sales strategies to increase conversionProvide customer service function for customer queries, orders and business inquiriesAct as first point of contact for customer sales inquiries Work with Founders to develop and implement online sales channel, media and marketing strategiesAbout Coal River FarmCoal River Farm is a family owned producer of cheese and chocolate. We are a growing business presently with stores operating in WA, VIC and TAS as well as a growing online platform.We distribute our Cheese and Chocolate nationally.Awarded Gold at the Australian Tourism Awards for Retail Services and Tasmanias best food tourism business for the past three years we are passionate about making the finest Tasmanian products.
Job brief
We are looking for a Sales & Marketing Coordinator to assist us organise, attend and run our events throughout Australia and implement agreed sales and marketing strategies developed in conjunction with the founders.
The ideal candidate has a passion for customer service and will be responsible for responding to queries online, phone inquiries and other customer service focussed communication touch points.
You will also play a key role in developing and growing our online store presence devising and implementing sales strategies. Keeping our online store relevant, up to date and interesting throughout the year is also an important component.
The position is based at Coal River Farms warehouse in Cambridge TAS and requires frequent interstate travel and a valid drivers license.
ResponsibilitiesPlan and deliver local and interstate events promoting our cheese and chocolate.Develop and grow online store performanceContribute to the implementation of online sales strategiesSupport the Founders in managing social media and other marketing activityUndertake other ancillary tasks as required
RequirementsAbility to work independently seeing jobs through from start to completionA love for retail focussed events where friendly customer service is crucialSolid knowledge of online sales techniques and principlesKnowledge of social platforms, online shopping experiences, MS Office and other marketing softwareAbility to liaise professionally with broad range of staff and customersExcellent organisational and multi-tasking skillsOutstanding communication and interpersonal abilitiesAttention to detail and commercial awarenessA team player with a customer-oriented approachProficiency using graphic design software would be advantageous