Main characteristics
- Location
- Sunshine, Victoria
- Company
- Statewide Health and Human services
- Employment type
- Full time
- Category
- Administration & Office Support
Job summary
Business Support OfficerReport to: Senior Manager
Internal relationships: Director, Administration, all staff members
External relationships: providers, NDIS participants and their families, NDIA
Employment Contract: Fulltime, Part time, Causal
Number of employee required: x2
Finally, a supportive, collaborative and creative work culture to help you thrive!
About Statewide Health and Human Services
At SHHS, we think a little differently. We prioritise our staff wellbeing and value creating a safe and supportive environment to help our therapists thrive. We know you work best when you enjoy work. We are an established registered NDIS provider servicing the Western Suburbs of Melbourne and surrounding areas. We provide high quality NDIS services to children and adults with disabilities.
About the Role
We are looking for Business Support Officer who will be responsible to provide system administrative support to to ensure smooth business flow and office management.
An outgoing and reliable professional with excellent interpersonal skills looking to advance their career in a dynamic and supportive environment. With experience in a firm or coming from an industry role you will have a sound knowledge in administration and finance looking to take on more responsibility. If you have experience in the disability services sector, you would be most suitable.
About You:
Good customer ServiceExcellent communication skillsPresenting face to face and over the phone tasksUnderstanding the policies and procedures of Plan managementEmpathy for disabled and their careers and familiesConflict resolutionComplaints managementUnderstanding of the NDIS portal and latest changes in the NDIS world
Administration Ability to handle multiple prioritiesAssist with the management of all aspects of the accounting functionCreating service booking and claiming from the portalAttention to detailsSpeed and accuracy
IT and AnalyticsTrouble shooting when issues ariseUnderstanding the systems and coming up with solutions.Generate reports for business analytics and also introduce business intelligence for future growth of the business.
Good in Finance and Bookkeeping Tasks:Accounts PayablesAccounts ReceivableBank reconciliationGeneral ledger reconciliationIntercompany transfers and reconciliationUnderstanding the concept of Plan management in the NDIS scenario
Qualification and relevant skills:Diploma in Business administration or relevant qualification Experience in an administration roleAdvance skills and knowledge of MS word, Excel and OutlookPrevious experience in using Xero app
If you are looking for a workplace to develop professionally, make a real difference to the lives of NDIS participants while also make lasting friendships, then come and join our team!
Contacts
Please forward a copy of your cover letter and resume to [email protected] .
Any questions, please contact Adis Blayneh (Manager) on 0469412862 or 0394924828
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