Main characteristics
- Location
- North Fremantle, Western Australia
- Company
- Randstad
- Salary
- AU$ 35 - AU$ 36 /per hour
- Employment type
- Permanent
- Category
- IT & ICT
Job summary
job detailsWe are looking for a self-motivated individual who is geared for a flexible and high-growth opportunity with our growing IT organization.
A day in the life of an IT Help Desk Specialist includes many opportunities to provide excellent customer service and support in a responsive, respectful manner to end users on a variety of computer and telecommunications issues.
A successful candidate will have good attention to detail, troubleshooting skills, the ability to learn new technologies quickly, and the ability to work on their own as well as within a small team. Candidates should demonstrate willingness to help the team's success.
This position is an excellent opportunity for a technology professional looking to be at the heart of a fast growing company.
RESPONSIBILITIES
- Prepares and configures computing devices for new and existing employees.
- Installs, configures and maintains approved software on computing devices.
- Performs intake, imaging, and restoration of returned hardware
- Troubleshoots, resolves or escalates hardware and software problems proactively or as identified by users.
- Provides support for audio-visual equipment within the office locations.
- May participate in supporting the onboarding of new employees to basic FBN systems
- Other duties as assigned by FBN IT leadership.
MINIMUM QUALIFICATIONS
- Associates in Computer Science, Information Systems, or other related field preferred or equivalent work-related experience. Years of experience may substitute for a degree.
- 1+ years experience in information technology preferably in Helpdesk Support or Hardware Technician roles
- Experience in a multiple OS environment - Mac, Windows, and Chrome OS.
- 1+ Years experience supporting Google Apps/Gmail, Microsoft 365, Microsoft Azure AD/Intune
- Experience using common command line tools and syntax including BASH, ZSH, or PowerShell.
- Basic knowledge of TCP/IP Networking principles.
Please email [Apply online] with your resume if you would like to apply directly.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
We are looking for a self-motivated individual who is geared for a flexible and high-growth opportunity with our growing IT organization.
A day in the life of an IT Help Desk Specialist includes many opportunities to provide excellent customer service and support in a responsive, respectful manner to end users on a variety of computer and telecommunications issues.
A successful candidate will have good attention to detail, troubleshooting skills, the ability to learn new technologies quickly, and the ability to work on their own as well as within a small team. Candidates should demonstrate willingness to help the team's success.
This position is an excellent opportunity for a technology professional looking to be at the heart of a fast growing company.
RESPONSIBILITIES
- Prepares and configures computing devices for new and existing employees.
- Installs, configures and maintains approved software on computing devices.
- Performs intake, imaging, and restoration of returned hardware
- Troubleshoots, resolves or escalates hardware and software problems proactively or as identified by users.
- Provides support for audio-visual equipment within the office locations.
- May participate in supporting the onboarding of new employees to basic FBN systems
- Other duties as assigned by FBN IT leadership.
MINIMUM QUALIFICATIONS
- Associates in Computer Science, Information Systems, or other related field preferred or equivalent work-related experience. Years of experience may substitute for a degree.
- 1+ years experience in information technology preferably in Helpdesk Support or Hardware Technician roles
- Experience in a multiple OS environment - Mac, Windows, and Chrome OS.
- 1+ Years experience supporting Google Apps/Gmail, Microsoft 365, Microsoft Azure AD/Intune
- Experience using common command line tools and syntax including BASH, ZSH, or PowerShell.
- Basic knowledge of TCP/IP Networking principles.
Please email [Apply online] with your resume if you would like to apply directly.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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