Main characteristics
- Company
- Marble
- Category
- Administration & Office Support
Job summary
Step into a role with a long standing, investment builder as an experienced Client Liaison Officer / Construction Administrator. This builder is a skilled producer of beautiful and practical new homes and as professionals in their field are looking for someone who can continue to spread their reputation within the industry.This is an opportunity for a new year start, working Monday to Friday at their Head Office located at Gold Coast.
The Position
Your role will be focussed on providing excellent customer service to all internal and external clients through developing and maintaining strong business processes and procedures.
You will be the main point of contact for all your clients, trades and suppliers through the entire build journey, and working closley with all parties from contract signing through to handover and maintance/warranty requests. Manage all initial correspondence and assist with the preparation of contract documents including variations, time extensions, commencement noticesArrange, monitor and follow up on all pre-construction requirmentsLiaise with the Site Team and update all clients on the status of their build throughout the entire build processKeep in touch through the 12-month maintenance warranty period and ensure all requests are fullfilledEnsure all reports and documentation are up-to-dateGeneral admin and office tasks when required
The Candidate:2-3 years' experience within the residential industry (preferrably as an admin)Understanding of building and reading contractsUnderstanding of local council codes, NCC and the QBCCStrong IT skills including the use of MS Office Suite, CRM and file management systems Experience in the use of OnSite Companion software system is desirable Strong customer service skills Ability to problem solve and handle conflicts
In the past 5 years we have been extremely humbled to have placed over 14,000 people into meaningful employment. This equates to 21 lives enhanced every day!
Hanna Parente | [email protected] | 07 3183 2200
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