Main characteristics
- Location
- Dawes Point, New South Wales
- Company
- Randstad
- Salary
- AU$ 40 - AU$ 44 /per hour
- Employment type
- Contract
- Category
- administration & office support
Job summary
job detailsAPS4 Claims Officer Duties will include but not limited to:
...
- Providing information to assist client queries
- Coordinating appointments and providing administration support to the team
- Negotiating with various clients over the phone and email correspondence
- Chasing up documents and referral letters
- Liaising with healthcare providers and medical experts
- Managing cases and processing multifaceted claims
- Following set steps and processes and applying government legislation to the claim process`
- Undertake research to inform evidence-based decision making
Desirable skills and attributes for the role:
- The ability to demonstrate empathy and patience for individual's circumstances is essential
- Excellent telephone manner and communication skills
- Experience working within the healthcare sector, claims, injury, community services or managing a case load is highly regarded
- The ability to read and interpret medical notes and legislation
- Proven ability to gather information and make confident decisions
- The ability to show patience and listen to clients over the phone
- Demonstrated ability to follow process, policy and legislation
Benefits
Contract Length: 6 + monthsPay rate to the candidate: $44 per hour + superLocation: Sydney CBD
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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APS4 Claims Officer Duties will include but not limited to:
- Providing information to assist client queries
- Coordinating appointments and providing administration support to the team
- Negotiating with various clients over the phone and email correspondence
- Chasing up documents and referral letters
- Liaising with healthcare providers and medical experts
- Managing cases and processing multifaceted claims
- Following set steps and processes and applying government legislation to the claim process`
- Undertake research to inform evidence-based decision making
Desirable skills and attributes for the role:
- The ability to demonstrate empathy and patience for individual's circumstances is essential
- Excellent telephone manner and communication skills
- Experience working within the healthcare sector, claims, injury, community services or managing a case load is highly regarded
- The ability to read and interpret medical notes and legislation
- Proven ability to gather information and make confident decisions
- The ability to show patience and listen to clients over the phone
- Demonstrated ability to follow process, policy and legislation
...
Benefits
Contract Length: 6 + monthsPay rate to the candidate: $44 per hour + superLocation: Sydney CBD
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
claims support officer, insurance, management, medical background
- qualifications
- previous claims management experience
- education
Secondary School/High School
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