Senior Account Manager

 

Main characteristics

Company

EPAM

Employment type

Full time

Category

Sales

Job summary

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.DESCRIPTION
Currently we are looking for a Senior Account Manager in our Australia Office to make our team even stronger.

Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads and Sales Leaders. The Senior Director, Account Management will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results. Responsibilities
Develop and maintain relationships at senior level within the key accounts Develop a deeper understanding of the clients business objectives Take a consultative approach to build a strong and trusted relationship with client stakeholders Maintain active dialogue with clients through weekly/biweekly meetings and quarterly business reviews Effectively communicate EPAM's capabilities to address IT needs that support clients business objectives Develop knowledge of EPAMs offerings to drive multi-stream solutions Actively seek and monitor client satisfaction, obtaining both structured and informal feedback Identify and develop new opportunities from existing and new clients, with the goal of establishing full service partnership Monitor and support delivery of projects and programs to ensure client satisfaction Operations management: Manage client financials, contracts, work with accounting group to generate invoices and payments Ensure that client relationships, interactions, and deliverables are in line with contract specifications Continually monitor and reevaluate the quality of service Participate in the pre-sales initiatives across existing as well as new accounts Requirements
Having at least 10 years of experience in account management, or senior IT management roles, in the Financial Services domain A proven track record of building and developing client relationships Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team Strong interpersonal and communication skills Strong technical background Strong business acumen, good strategic skills and common sense Strong negotiation skills Good communication skills We offer
Friendly team and enjoyable working environment Work-life balance and flexible schedule Online training library, mentoring, career development and potential partial grant of certification Unlimited access to LinkedIn learning solutions Referral bonuses Compensation for sick leave and paid time off Opportunities for self-realization