Main characteristics
- Location
- Brisbane, Queensland
- Company
- Randstad
- Salary
- AU$ 580 - AU$ 585 /per day
- Employment type
- Contract
- Category
- government
Job summary
job detailsRandstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple EL1 Case Manager positions.
...
The position is an important team leadership position within the agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.
The position will assess often complex information against legislative criteria and agency policies to determine the most suitable way to conduct AAT proceedings on behalf of the agency. The focus is on resolving matters in a timely manner and, where reasonably possible, without a need to progress to an AAT hearing.
The position is responsible for actively managing key internal and external stakeholder relationships and
where required will represent and negotiate on behalf of the agency to advance the agency's interests across a
range of forums.
As an EL1 Case Manager, your duties will be:
- Managing a large portfolio of clients
- Case Handling and Investigation
- Risk Assessment and Mitigation
- Claims Reports and Documentation
- Liaising with internal and external stakeholders
- Interpreting and applying relevant legislation
Your Skills and Experience
To be considered for this role you would have skills; experience in the following to be successful:
- Undertaking end to end case management activities, subject to appropriate line manager input.
- Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the Act, including plan and access decisions.
- Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings,
- Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the case management process.
- Leading and contributing to strategic projects and policy development processes.
- Leading development of and contribution to Ministerial and Parliamentary briefs.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.
What Youll Receive
- $585 daily
- Ability to work within a high achieving team within a large Federal Government Department
How to apply
If you think that this is a role that you might be perfect for, please apply now!
Please note only short listed candidates will be contacted.
*** Please to be successful in this role you must be an Australian Citizen and be able complete a federal police check ***
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple EL1 Case Manager positions.
The position is an important team leadership position within the agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.
The position will assess often complex information against legislative criteria and agency policies to determine the most suitable way to conduct AAT proceedings on behalf of the agency. The focus is on resolving matters in a timely manner and, where reasonably possible, without a need to progress to an AAT hearing.
The position is responsible for actively managing key internal and external stakeholder relationships and ...
where required will represent and negotiate on behalf of the agency to advance the agency's interests across a
range of forums.
As an EL1 Case Manager, your duties will be:
- Managing a large portfolio of clients
- Case Handling and Investigation
- Risk Assessment and Mitigation
- Claims Reports and Documentation
- Liaising with internal and external stakeholders
- Interpreting and applying relevant legislation
Your Skills and Experience
To be considered for this role you would have skills; experience in the following to be successful:
- Undertaking end to end case management activities, subject to appropriate line manager input.
- Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the Act, including plan and access decisions.
- Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings,
- Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the case management process.
- Leading and contributing to strategic projects and policy development processes.
- Leading development of and contribution to Ministerial and Parliamentary briefs.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.
What Youll Receive
- $585 daily
- Ability to work within a high achieving team within a large Federal Government Department
How to apply
If you think that this is a role that you might be perfect for, please apply now!
Please note only short listed candidates will be contacted.
*** Please to be successful in this role you must be an Australian Citizen and be able complete a federal police check ***
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Federal Department - EL1 Case Management
- qualifications
- Bachelor of Law
- education
Bachelor Degree