el1 case manager.

Report

Ad nr: 21889
Published: 16 December 2022, views: 2

 

 

Main characteristics

Location
Brisbane, Queensland
Company
Randstad
Salary
AU$ 580 - AU$ 585 /per day
Employment type
Contract
Category
government

Job summary

job details

Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple EL1 Case Manager positions.
...

The position is an important team leadership position within the agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.

The position will assess often complex information against legislative criteria and agency policies to determine the most suitable way to conduct AAT proceedings on behalf of the agency. The focus is on resolving matters in a timely manner and, where reasonably possible, without a need to progress to an AAT hearing.

The position is responsible for actively managing key internal and external stakeholder relationships and
where required will represent and negotiate on behalf of the agency to advance the agency's interests across a
range of forums.

As an EL1 Case Manager, your duties will be:

- Managing a large portfolio of clients
- Case Handling and Investigation
- Risk Assessment and Mitigation
- Claims Reports and Documentation
- Liaising with internal and external stakeholders
- Interpreting and applying relevant legislation

Your Skills and Experience

To be considered for this role you would have skills; experience in the following to be successful:

- Undertaking end to end case management activities, subject to appropriate line manager input.
- Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the Act, including plan and access decisions.
- Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings,
- Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the case management process.
- Leading and contributing to strategic projects and policy development processes.
- Leading development of and contribution to Ministerial and Parliamentary briefs.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.

What Youll Receive

- $585 daily
- Ability to work within a high achieving team within a large Federal Government Department

How to apply

If you think that this is a role that you might be perfect for, please apply now!

Please note only short listed candidates will be contacted.

*** Please to be successful in this role you must be an Australian Citizen and be able complete a federal police check ***

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

show more

Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple EL1 Case Manager positions.

The position is an important team leadership position within the agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.

The position will assess often complex information against legislative criteria and agency policies to determine the most suitable way to conduct AAT proceedings on behalf of the agency. The focus is on resolving matters in a timely manner and, where reasonably possible, without a need to progress to an AAT hearing.

The position is responsible for actively managing key internal and external stakeholder relationships and ...

where required will represent and negotiate on behalf of the agency to advance the agency's interests across a
range of forums.

As an EL1 Case Manager, your duties will be:

- Managing a large portfolio of clients
- Case Handling and Investigation
- Risk Assessment and Mitigation
- Claims Reports and Documentation
- Liaising with internal and external stakeholders
- Interpreting and applying relevant legislation

Your Skills and Experience

To be considered for this role you would have skills; experience in the following to be successful:

- Undertaking end to end case management activities, subject to appropriate line manager input.
- Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the Act, including plan and access decisions.
- Undertaking case management of highly complex AAT matters and analysing to develop recommendations for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations, Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings,
- Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Preparing and maintaining electronic record keeping, including evidence supporting decision- making processes and justifying conclusions reached during the case management process.
- Leading and contributing to strategic projects and policy development processes.
- Leading development of and contribution to Ministerial and Parliamentary briefs.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting junior Case Managers.

What Youll Receive

- $585 daily
- Ability to work within a high achieving team within a large Federal Government Department

How to apply

If you think that this is a role that you might be perfect for, please apply now!

Please note only short listed candidates will be contacted.

*** Please to be successful in this role you must be an Australian Citizen and be able complete a federal police check ***

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

show more

- skills

Federal Department - EL1 Case Management

- qualifications

- Bachelor of Law

- education

Bachelor Degree


Inform me about similar jobs:

By registering the Job Alert you accept the provisions of our Terms of Use.

Published: 16 December 2022, views: 2


Company: Randstad

Location: Brisbane, Queensland

Salary: AU$ 580 - AU$ 585 /per day


Category: government
Employment type: Contract


Additional information:

Randstad

Application for the position: el1 case manager.

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae , cover letter, other •


Report about similar jobs

Next-Jobs informs that the company publishing the job offer is the administrator of personal data processed in this recruitment process.
By applying you accept our Terms of Use.
AU$ 30 - AU$ 36 /per hour
Randstad :: Melbourne, Victoria :: over 30 days ago

job details Transport Administrator Laverton Location Full time Monday to Friday AM & PM Shifts Available Temp to Perm opportunity About this company An established Transport and Logistics company based in Laverton has been experiencing growth across their network of business lines over the last 12 months. This company is one of the worlds largest and most successful organisations, delivering food, resources and medicine across road and rail from an extensive network of warehouses and distribution centers. ... You will be responsible for - Receive & Dispatch - Collate and match documentation including driver run sheets and POD's ...

administration & office supportTemporary
Report
AU$ 58000 - AU$ 58500 /per year
Randstad :: Harris Park, New South Wales :: over 30 days ago

job details Entry Level Banking ... - Start an exciting career within a big 4 bank! - Make a genuine difference through the work you do - Be rewarded and recognised for the value you bring - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Competitive salary and great opportunities that are focused on YOU! Your new companyJoin one of Australia's big 4 banks with 33,000 colleagues on their journey to help their customers achieve their financial needs. Their vision of being Australias first choice across providing the best service to retail, businesses and communities is supported by their ...

banking & financial servicesPermanent
Report

The Role: TMS Consulting is exclusively representing an exciting opportunity for a Business Development Representative to work for an innovative and award-winning Global OEM. Our client designs and manufactures a diverse range of processing equipment that is utilised across the Environmental, Construction, Quarrying, Mining and Recycling sectors. They are now looking to expand their sales team in Australia. The incumbent will be responsible for supporting the growth of customer sales throughout Australia. Responsibilities will encompass:Coordinate and follow-up on existing leads and generate new leads in an effective and structured ...

Engineering
Report
AU$ 55 - AU$ 65 /per year
Randstad :: Adelaide, South Australia :: over 30 days ago

job details Your new role This is a permanent full time opportunity where you will help make a customer's life easier! You will be using your top notch customer service skills when speaking to customers over the phone, to assist them with their general everyday banking related queries. Every interaction will be a world class customer experience because of YOU! Some of your responsibilities will include: - Answering customer queries via phone and email, always focusing on the customer's needs - Being the first point of contact for all general queries - Ensuring that customer requests are actioned efficiently and effectively ... Your ...

call centre & customer servicePermanent
Report
AU$ 90000 - AU$ 120000 /per year
Randstad :: Dawes Point, New South Wales :: over 30 days ago

job details Investment Analyst - Major Financial Services Provider - Permanent and Fixed Term Options - CBD Based (Hybrid Role) - Junior to Senior Roles ... The Company Leading Financial Services provider with offices nationally. They have won numerous awards in the financial services industry due to their excellent client care and way of tailoring advice to the best needs of the client. Great collaborative culture and friendly satisfying place to work. They encourage development of their staff. The Role This role will be looking at and overseeing various products in the team including the wealth divisions funds. You will be monitoring the ...

banking & financial servicesPermanent
Report