Main characteristics
- Location
- Sydney, New South Wales
- Company
- Talent Focus
- Employment type
- Full time
- Category
- Manufacturing, Transport & Logistics
Job summary
Talent Focus Recruitment are seeking an Order Handling Coordinator for an international organisation at the forefront of high tech mechanical and technology-based engineering solutions. They are a provider of cutting-edge engineering solutions with a range of disciplines, including renewable energy.7am-3:30pm - need to be flexible 80k base + super + an incentive Full time permanant
Job Summary:
Ensures efficient and timely processing of all job specific administration and order handling through the end to end service process.
Responsibilities & Duties:
Create service work orders. Works with scheduler to ensure all service orders are processed and invoiced to customer in a timely manner. Process parts requisitions and external supplier requests as per service order requirements. Raise purchase orders as required. Ensure 3 way matching is conducted during the invoice stage of service. Enter, update and review resource hours posted to Voith maintenance management system. Participates in WIP meetings (as required) and update invoicing status on a weekly basis. Assists other Customer Service Centre team members as and when required to ensure cell runs smoothly and effectively. (Act as a backup for other CSC duties). Liaises with customers in relation to all invoicing enquiries. Provide support to other members of the order handling cell as and when required to ensure continuity of processes when absences within cell occur. Complete end of month tasks and in accordance with the companies reporting schedule to summarize monthly sales figures. Maintain archives of the NSW service files and documentation in accordance with Voith procedures. All administration duties as required by the CSC Workshop Manager
Relationships and Authority:
Reports to the Workshop Manager. Builds a sound working relationship with Scheduler/planner, the CSC team and Team leaders to ensure all relevant information for jobs is available. Maintains sound working relationships with Customers internal/external, Suppliers, Sales team, and other staff within the company.
Qualifications and Experience:
HSC or equivalent. Prior spare parts / service centre knowledge would be an advantage. Prior Customer Service experience essential.
Inform me about similar jobs: