Executive Manager Student Experience - South West TAFE

 

Main characteristics

Company

Davidson Executive

Category

Education & Training

Job summary

Executive leadership role reporting to Chief Executive OfficerLead contemporary and innovative student and stakeholder engagementWork / life benefits of living and working in southwest Victoria

About South West TAFE

One of the largest regional vocational training providers in Victoria, South West TAFE is an education hub with a difference. Bringing innovative education and industry insider knowledge together to power talent for tomorrow, South West TAFE are well suited to provide quality, hands-on training across the major business sectors through their plethora of 150 courses. With campuses located throughout the southwest Victorian region including Warrnambool, Hamilton, Portland, Colac and Sherwood Park, South West TAFE's purpose is to deliver a modern and fresh approach to helping generations develop the skills they require for the futures they aspire to. Maintaining consistently high results in People Matter employee satisfaction surveys, South West TAFE is an organisation people feel proud to be part of.

Join the many others at South West TAFE who have made the sea and tree change to the south-west coast of Victoria. Say goodbye to traffic, inflated prices and start living a balanced life again.

About the Role

Reporting to and providing strategic advice to the Chief Executive Officer, the Executive Manager Student Experience forms a key member of the South West TAFE executive team. Accountable for the end-to-end student lifecycle, from student recruitment, school engagement, enrolment and on-boarding, the Executive Manager Student Experience will continue to bring a contemporary approach to the changing needs of the student, ensuring a high level of satisfaction / experience is maintained. Leading the development and implementation of leading-edge student and stakeholder engagement strategies, you will ensure a exemplary student and client centric model of customer service across all touchpoints.

Industry collaboration is a key focus of this portfolio and the Executive Manager, Student Experience will be the key point of communication for regional initiatives of the Institute, liaising extensively with educational partners, industry, business and community representatives to deliver upon the current and emerging employment needs of the region. The Executive Manager and their team will leverage these partnerships to manage the Skills and Jobs Centre in accordance with the Minister of Education's expectations.

Leading a multi-disciplinary team of nine across multiple sites, you will provide empowering leadership, driving a positive high-performance culture and ensuring the delivery of high-quality outcomes for students and the organisation.

About You

To be considered for this exciting executive role in a beautiful part of Victoria, we are seeking a charismatic executive leader who demonstrates strong business acumen and an innovative and continuous improvement mindset. You bring a proven track record of leading "best practice" change (focussed on the student or customer experience) via a collaborative approach that brings your team and the organisation along on the journey.

Possessing high EQ and exemplary stakeholder engagement skills, you are known to effectively collaborate, communicate and interact with your internal and external stakeholders, forging on-going relationships to drive mutually beneficial outcomes for your organisation. For South West TAFE this will include (but not be limited to) pathways from education to employment.

While beneficial, you don't need to come from education, however we are seeking a high level of political nous and senior management or executive leadership proficiency coupled with experience working in large complex customer focused organisations that require high levels of political sensitivity. Previous experience presenting to a board will be held in high regard.

Don't miss this fantastic opportunity to join a contemporary organisation that is supportive; ranked number one in the people matters survey for the state of Victoria; provides career and professional development. Apply today!

Note you will be required to undertake a National Police Check and Working with Children Check.

To review the PD (copy and paste): https://bit.ly/3W8HO8y

To apply, please upload a pdf of your CV (note a covering letter is not required however if you'd like to include an executive summary, please put that at the top of your CV). For any questions not answered in the PD, please contact Melanie Pecanek on 0408 898 734 or Christopher Hughes on 0431 861 230 from Davidson Search and Advisory who are working exclusively with South West TAFE.