Business Process Analyst

 

Main characteristics

Company

Alinta Energy

Category

Consulting & Strategy

Job summary

About Alinta Energy:

At Alinta Energy, were constantly striving to do better. Whether its lowering customers costs, providing world class local service or sustainable energy, our aim is to be better. And to keep getting better day after day. Better for our customers. Better for Australia. And better for our environment.

Were a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Supplying energy in Australia for over 20 years, today were a vertically integrated energy company providing generation, retail and wholesale supply of gas and electricity across Australia. We support the development of renewable energy generation and offer local customer service through support hubs in Perth, Western Australia, and Morwell in Victoria.

Our Culture:

Its an exciting time to become a part of our growing team at Alinta Energy. Our people are our greatest asset and were committed to a culture thats focussed on being better at providing great service externally and internally. An organisation where people truly matter. Thats better.

About the role:

The Business Process Analyst will be responsible for liaising with key stakeholders, developing and maintaining process documentation, change management, and training employees around compliance. They will also ensure the C&I team is compliant with license obligations, industry regulations as well as internal and external policies.

This full-time permanent role is newly created for the team and could be your opportunity to work for one of Australias leading energy providers.

Duties: Develop process documentation to implement legislation, standards, contracts, policy and procedure requirements, quality management and safeguarding practices Document and deliver training to C&I team to roll out new processes or changes Work with internal stakeholders to understand legislative and regulatory compliance obligations and perform an impact assessment for C&I Run quarterly compliance reporting from the billing systems around regulatory thresholds and ensure positive customer outcomes with Account Managers Perform license audits, preparing necessary information for auditors and coordinating with other business units

Skills and experience: Self-starter with previous experience in creating process documentation and training (essential) / experience in compliance, governance and/or risk management (highly desirable) Strong written and verbal communication skills Effective stakeholder management Ability to work collaboratively and autonomously

To be successful in this role, you should have strong verbal and written communication, the ability to build robust and trusted relationships within the business and an understanding of the regulatory and legislative language.

Benefits: Staff energy discount offer (where products are available) Generous employee referral bonus Salary Packaging options Wellness programs including our Employee Assistance Program and free full access to the Headspace application Paid community volunteer leave Discount program for a range of products and services 14 weeks of fully paid parental leave Company paid salary continuance insurance Ability to purchase additional leave

Lets spread the positive energy together

Alinta Energy is a Circle Back Initiative employer - we commit to respond to every applicant.

Please note that if your application progresses you will be required to complete background/pre-employment checks. These checks may include but are not limited to - right to work/immigration checks, reference checks, criminal background checks, qualification checks and additional finance checks for finance related positions.

How to apply:

Click APPLY to submit your application.