Service Desk Engineer

Report

Ad nr: 25525
Published: 24 January 2023, views: 6

 

 

Main characteristics

Location
Melbourne, Victoria
Company
Michael Page
Employment type
Temporary
Category
Information Technology
Industry
Technology & Telecoms

Job summary

About Our Client

Our client is a leading accountancy firm with a strong presence in Australia. They are looking for someone with a passion for customer service and excellent technical support skills to join their team on a three month contract with a view to go permanent.

Job Description

- Take incoming calls from the business for IT Support
- Provide Desktop Support to staff remotely and on-site when necessary
- Prompt response to staff requests and on-going management of tickets
- Setup and maintenance of business equipment (PC's, Tablets, Phones etc)
- Troubleshooting PC, Printer and Network issues
- Remote deployment of software changes across the business
- Document IT Procedures

The Successful Applicant

- Great phone manner and proven ability to build relationships
- Proven ability to multitask efficiently
- Strong understanding of Microsoft products, including Office 365
- Strong knowledge of Active Directory
- Demonstrated experience successfully managing ticketing software systems
- Proven experience providing 2 support
- Demonstrated experience working in a fast-paced environment

What's on Offer

- Contract with potential to go permanent
- Competitive daily rate
- Flexible working arrangements


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Published: 24 January 2023, views: 6


Company: Michael Page

Location: Melbourne, Victoria


Industry: Technology & Telecoms
Category: Information Technology
Employment type: Temporary


Additional information:

Michael Page

Application for the position: Service Desk Engineer

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae , cover letter, other •


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