Main characteristics
- Location
- Melbourne, Victoria
- Company
- Rydell Beltech Pty Ltd
- Employment type
- Full time
- Category
- Administration & Office Support
Job summary
Rydell Beltech is a fully owned subsidiary of Ammega Group, a global leader in light to medium duty conveyors, modular belting, power transmission belts & associated products. Our products are used in various industries, including food manufacturing, packaging, agriculture & textiles.We have 8 branches throughout Australia and are currently seeking a highly motivated Customer Service Representative to join our rapidly growing Victorian Power Transmission Division located in Dandenong South.
This customer-focused role will be responsible to the following key tasks: Answering inbound phone calls (predominantly existing wholesale customers).Processing customer orders.Responding to email enquiries.Providing quotes and technical information to customers.Liaison with internal branches.Processing internal branch stock transfers.Maintaining and monitoring customer back orders.General administrative tasks such as filing, scanning and archiving.Processing of stock returns/credit requests.Some face-to-face customer interaction.
Benefits:Permanent Full-Time position with a Global Industry Leader.Full Training provided.Friendly team and working environment.Onsite parking.
The successful candidate will display the following attributes:Previous customer service experience in a similar type role is essential.Sound administration experience in an office environment.Experience in the Power Transmission Industry (or similar but not essential).Mechanical Aptitude.Strong verbal and written communication skills.Sound computer skills.Experience in the use of SAP (desirable, but not essential).Proficiency in Microsoft Office and Outlook.Particular attention to detail and high level of accuracy.Ability to multi-task and prioritise workload.
If you meet the above criteria, are an enthusiastic and reliable individual who is looking for a challenge and enjoys working in a small team environment, then please submit your Cover Letter and Resume through Seek via the Apply for this Job button below.
To be considered, please submit your application to:
[email protected] .
Applications close 17th February 2023
*Only shortlisted applicants will be notified