Main characteristics
- Location
- Adelaide, South Australia
- Company
- Randstad
- Salary
- AU$ 30 - AU$ 35 /per hour
- Employment type
- Temporary
- Category
- call centre & customer service
Job summary
job detailsProvide exceptional customer service for this global energy company, assisting clients with orders and installations.
About the company:
We are seeking a customer service superstar to join our clients team in providing first class customer service in a fast-paced and rewarding environment. Our client is a multi-award-winning provider of power plant solutions with market leading engineering, installation and maintenance support.
...
About the role:
The Customer Service Representative role is a valued core function of our clients business. You will assist with the identification, processing, purchasing and despatching of client orders, ensuring accurate flow and delivery of items.
Our client prides itself on providing superior customer service and a superior customer experience!
Duties:
- Provide an exceptional customer experience to all customers
- Liaise with customers from point of enquiry to invoice despatch
- Accurate data entry and ERP system
- Provide updates on sales orders
- Prepare Sales Quotes in a timely manner
- Liaise with Site Technicians and Warehouse team to ensure orders are correct and arrive as expected
- Assist in managing inventory control
- Process orders in accordance with agreed procedures and contractual requirements
- Produce reports for customers and clients
To be successful for this position, you will need:
- Customer Service and administration experience
- Excellent communication skills
- Proficient in Microsoft Suite, especially Microsoft Excel
- Capacity to multitask and work to deadlines
- Strong understanding of computer based ERP systems
- An understanding of international import, export and logistics requirements an advantage
- Ability to work independently
Randstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. To apply, please follow the apply now prompts.
If you would like more information, please email Leisa Da Silva on [Apply online] or call on 8461 4408 for a confidential discussion.
If the position is not quite right and you are passionate about delivering superb customer experiences and achieving ultimate customer satisfaction, LETS CONNECT!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Provide exceptional customer service for this global energy company, assisting clients with orders and installations.
About the company:
We are seeking a customer service superstar to join our clients team in providing first class customer service in a fast-paced and rewarding environment. Our client is a multi-award-winning provider of power plant solutions with market leading engineering, installation and maintenance support.
About the role:
The Customer Service Representative role is a valued core function of our clients business. You will assist with the identification, processing, purchasing and despatching of client orders, ensuring accurate flow and delivery of items.
Our client prides itself on providing superior customer service and a superior customer experience!
Duties:
- Provide an exceptional customer experience to all customers
- Liaise with customers from point of enquiry to invoice despatch
- Accurate data entry and ERP system
- Provide updates on sales orders
- Prepare Sales Quotes in a timely manner
- Liaise with Site Technicians and Warehouse team to ensure orders are correct and arrive as expected
- Assist in managing inventory control
- Process orders in accordance with agreed procedures and contractual requirements
- Produce reports for customers and clients
...
To be successful for this position, you will need:
- Customer Service and administration experience
- Excellent communication skills
- Proficient in Microsoft Suite, especially Microsoft Excel
- Capacity to multitask and work to deadlines
- Strong understanding of computer based ERP systems
- An understanding of international import, export and logistics requirements an advantage
- Ability to work independently
Randstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. To apply, please follow the apply now prompts.
If you would like more information, please email Leisa Da Silva on [Apply online] or call on 8461 4408 for a confidential discussion.
If the position is not quite right and you are passionate about delivering superb customer experiences and achieving ultimate customer satisfaction, LETS CONNECT!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Customer service consultant; customer service officer; customer service representative; order processing; administration; data entry; communication
- qualifications
- Proficient in Microsoft Suite
- especially Excel. Excellent communication skills. Strong use of ERP computer systems
- administration and customer service experience
- education
Secondary School/High School
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