Main characteristics
- Location
- Sydney, New South Wales
- Company
- WOW Recruitment
- Salary
- $35 per hour, Temp to perm
- Employment type
- Contract\u002FTemp
- Category
- Call Centre & Customer Service
Job summary
Full-time & immediate start available!$35 p/hrFull-time & immediate start available!Opportunity for one day p/w once established!Potential temp to permWOW Recruitment is looking for a self-organised and tech-savvy individual to join an internationally recognised industrial firm as a Customer Service Specialist.Our client spans across over 200 companies worldwide, specialising in the power & energy, industrial machinery, urban infrastructure, aerospace, and defense sectors.
About the Role:Be the first point of contact through inbound calls and emails or customer enquiries.Provide accurate information in a timely and compliant manner.Utilising Microsoft Suite and CRM systems to log data entry and communication with internal & external stakeholders.Accurately record customer information into the database.Monitor and manage released, shipped, and order statuses.Work collaboratively with Account Managers to regularly review forward orders & update delivery schedules.Maintain knowledge of product and service policies & pricings.
About You:Prior experience in a customer service, account management, or data entry preferred.Prior experience working within the manufacturing/building product industries ideal.Proficient at utilising Microsoft Office Suite & CRM systems.Ability to self-organise and multitask.Thrives and can effectively communicate in a collaborative work environment.Personal and professional verbal and written communication skills.
Job Perks & Benefits:Full-time opportunity & immediate start.Opportunity for hybrid work arrangements (1 day WFH).Tech hardware & software provided.Free on-site parking or <10mins walk from Regents Park station.Kickstart or accelerate your career with a global organisation listed in the Fortune 500.Ongoing training, support, and mentorship.
Apply Now:
If you are interested in this Customer Service Specialist position, click APPLY today and the WOW team will be in contact with you!