Main characteristics
- Location
- Gold Coast, Queensland
- Company
- Randstad
- Employment type
- permanent
- Category
- it & ict
Job summary
job detailsThis is your opportunity to be part of a leading software house in the online gaming world.
In this space, passionate, innovative, and incredibly awesome teams create and support the best technology in the field, and each day is a chance to grow your career!
This organisation is a global software development house that focuses on using only the newest and best technologies. We understand that the online gaming industry is forever evolving and for us to continue to be the best, we must adapt.
As an IT Systems Engineer, you will support our inhouse Software and be responsible for the installation, configuration and ongoing maintenance/support of our software in production environments on-premise and in the cloud.
Exceptional attention to detail, an enthusiastic and inquisitive attitude, problem-solving and pattern analysis are required to support this fast-paced hybrid product.
You will need to be innovative and investigative, pre-empting problems with deployments before they go live. Reviewing change logs and getting to know the environment that you support will be part of your daily challenge. A strong feedback loop between IT and Dev is a necessity as we strive to become a truly DevOps product.
What youll be doing
...
- Planning and performing software releases and configuration, working to the agreed methodology
- Troubleshooting anything from basic to in-depth technical issues ranging from basic networking issues, 3rd party software to in house developed custom applications
- Creating and updating documentation for team processes and supported products
- Analyse and understand logged incidents with strong technical awareness
- Provide effective, efficient and professional solutions to all customers queries or concerns
- Achieve key performance indicators and customer satisfaction metrics
- Contributing to improving the product & team through collaboration and innovation
- Provide support and deployment functions outside of normal working hours when required
What experience do you need??
- PostgreSQL / MSSQL / other T-SQL skills
- RabbitMQ / AMQP protocol
- Bash / Regex / TCL
- Proven experience in the IT industry using Linux Technologies (RHEL)
- Python / Ruby scripting skills, as well as other scripting languages like Powershell
- Experience with tools such as Ansible and Terraform.
- Experience with Nagios
- Experience with Microsoft Azure advantageous
- Experience with as many of the following Big IP F5 LTM, Splunk, Grafana and Pagerduty
- Experience in using coding/scripting to automate/reduce the time taken to complete manual tasks
- Track record of being hungry for knowledge / technical skills
- Able to communicate all needs, instructions, and decisions clearly
- Strong problem-solving skills and attention to detail in large scale environments
- Experience working with Agile methodologies and DevOps principles
- Solid written and verbal communication and presentation skills in English
Why would you want to work here??
- Newest, most up to date technologies, ALWAYS
- Exceptional offices
- Great team culture
- Continuous improvement through multiple forms of learning and development
- Contribution towards your private health fund
- Mobile & Internet Allowance
- Free lunches daily in the office
- Life Insurance, TPD & Income Protection
- A great work environment with work from home options
- Company bonus structure
For more information, contact [Apply online] or APPLY NOW!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show lessshow more
This is your opportunity to be part of a leading software house in the online gaming world.
In this space, passionate, innovative, and incredibly awesome teams create and support the best technology in the field, and each day is a chance to grow your career!
This organisation is a global software development house that focuses on using only the newest and best technologies. We understand that the online gaming industry is forever evolving and for us to continue to be the best, we must adapt.
As an IT Systems Engineer, you will support our inhouse Software and be responsible for the installation, configuration and ongoing maintenance/support of our software in production environments on-premise and in the cloud.
Exceptional attention to detail, an enthusiastic and inquisitive attitude, problem-solving and pattern analysis are required to support this fast-paced hybrid product.
You will need to be innovative and investigative, pre-empting problems with deployments before they go live. Reviewing change logs and getting to know the environment that you support will be part of your daily challenge. A strong feedback loop between IT and Dev is a necessity as we strive to become a truly DevOps product.
What youll be doing
...
- Planning and performing software releases and configuration, working to the agreed methodology
- Troubleshooting anything from basic to in-depth technical issues ranging from basic networking issues, 3rd party software to in house developed custom applications
- Creating and updating documentation for team processes and supported products
- Analyse and understand logged incidents with strong technical awareness
- Provide effective, efficient and professional solutions to all customers queries or concerns
- Achieve key performance indicators and customer satisfaction metrics
- Contributing to improving the product & team through collaboration and innovation
- Provide support and deployment functions outside of normal working hours when required
What experience do you need??
- PostgreSQL / MSSQL / other T-SQL skills
- RabbitMQ / AMQP protocol
- Bash / Regex / TCL
- Proven experience in the IT industry using Linux Technologies (RHEL)
- Python / Ruby scripting skills, as well as other scripting languages like Powershell
- Experience with tools such as Ansible and Terraform.
- Experience with Nagios
- Experience with Microsoft Azure advantageous
- Experience with as many of the following Big IP F5 LTM, Splunk, Grafana and Pagerduty
- Experience in using coding/scripting to automate/reduce the time taken to complete manual tasks
- Track record of being hungry for knowledge / technical skills
- Able to communicate all needs, instructions, and decisions clearly
- Strong problem-solving skills and attention to detail in large scale environments
- Experience working with Agile methodologies and DevOps principles
- Solid written and verbal communication and presentation skills in English
Why would you want to work here??
- Newest, most up to date technologies, ALWAYS
- Exceptional offices
- Great team culture
- Continuous improvement through multiple forms of learning and development
- Contribution towards your private health fund
- Mobile & Internet Allowance
- Free lunches daily in the office
- Life Insurance, TPD & Income Protection
- A great work environment with work from home options
- Company bonus structure
For more information, contact [Apply online] or APPLY NOW!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show lessshow more
- experience
- 5 years
- skills
- PostgreSQL / MSSQL / other T-SQL skills | RabbitMQ / AMQP protocol | Bash / Regex / TCL
- qualifications
- relevant degree or diploma
- 10 years experience in an it field
- 3-4 years working in a linux environment
- education
- Associate Degree/Diploma
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