Main characteristics
- Location
- Sydney, New South Wales
- Company
- Randstad
- Salary
- AU$62,000 - AU$62,000, per year, Super + Commission
- Employment type
- permanent
- Category
- call centre & customer service
Job summary
job detailsYour New Role
...
Australia's leading Telco company is seeking multiple permanent Customer Service representatives to join their vibrant team in Macquarie Park. You will be reporting into the Customer Service Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:
- Answering inbound customer calls with a high level of customer service
- Managing interactions within service, sales, financial services and basic technical support
- Handling complaints and providing appropriate timely solutions
- Providing options and discussing the benefits of products and services (up-selling)
- Effectively engaging with customers via digital platforms and voice
- General administration as required
The Benefits
- Incredible on-boarding and training program
- Career progression opportunities
- Discounts on products and services
- Competitive salary with OTE of $83k per year
- Work with a supportive and inclusive team
- Beautifully renovated offices with incredible facilities - gym, cafes and more!
About You
- Previous Customer Service experience, either in a Call Centre, Hospitality or Retail
- Poses strong verbal and written communication skills
- Grasps new concepts quickly and efficiently
- Strong interpersonal skills including an ability to empathise with people
- Ability to thrive in a busy environment
If this role sounds like you, please APPLY NOW or email your resume to [Apply online] and well be in touch. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show lessshow more
Your New Role
Australia's leading Telco company is seeking multiple permanent Customer Service representatives to join their vibrant team in Macquarie Park. You will be reporting into the Customer Service Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:
- Answering inbound customer calls with a high level of customer service
- Managing interactions within service, sales, financial services and basic technical support
- Handling complaints and providing appropriate timely solutions
- Providing options and discussing the benefits of products and services (up-selling)
- Effectively engaging with customers via digital platforms and voice
- General administration as required
The Benefits
- Incredible on-boarding and training program
- Career progression opportunities
- Discounts on products and services
- Competitive salary with OTE of $83k per year
- Work with a supportive and inclusive team
- Beautifully renovated offices with incredible facilities - gym, cafes and more! ...
About You
- Previous Customer Service experience, either in a Call Centre, Hospitality or Retail
- Poses strong verbal and written communication skills
- Grasps new concepts quickly and efficiently
- Strong interpersonal skills including an ability to empathise with people
- Ability to thrive in a busy environment
If this role sounds like you, please APPLY NOW or email your resume to [Apply online] and well be in touch. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show lessshow more
- skills
- Customer
- Customer Service
- Customer Service Representative
- Customer Service Advisor
- Customer Service Agent
- Customer Service Consultant
- Customer Care
- Customer Relationship
- Inbound
- Outbound
- Call Centre
- Hospitality
- Retail
- Contact Centre
- - qualifications
- NA
- education
- Secondary School/High School
Inform me about similar jobs: