Main characteristics
- Location
- Sydney, New South Wales
- Company
- Cognizant Technology Solutions Australia Pty Ltd
- Employment type
- Full time
- Category
- Information & Communication Technology
Job summary
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.Our Culture
Your passion, integrity and experience are integral to Cognizant's success. You will be welcomed into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients are fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.
At Cognizant we recognize that companies that are open and welcoming to a multi-cultural diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant is focused on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
Work Location: Sydney / Melbourne
About the Role:
A Digital Business Consultant with a focus on an industry sector is a critical role within Cognizant Consulting. You will predominately work within a squad of cross functional consultants (for example, Digital Strategists, Digital Architects, Agile Coaches) and provide the industry and client business perspective on the challenge that we are solving for our client.
Typically, you will work on engagements that last between 8 weeks and 6 months where you will be analysing a business, its people, their customers to define and solve complex business problems by shaping a strategy, designing a digital solution or architecting the implementation. Sometimes you will work through all those stages in the transformation lifecycle.
Cognizants purpose is to engineer modern businesses to improve everyday life. In the context of consulting that means you will be:Helping a client find and create new value for their customers, their business and our society through technologyHelping a client understand what a modern business means in their context and how to manage the transition to itFacilitating the future design, orchestrating how Cognizant and its partners deliver that outcome and helping the client get value from it
A Consultant grade Digital Business Consultant is responsible for:Participating and co-facilitating workshops to understand the client problem and define the scope.Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the businessRequirements gathering lifecycle (including elicitation, documentation & management of approval).Supporting the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects).Helping to prioritise work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimise the value to the client from their investmentCommunicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions and follow-up activities.Producing succinct presentation documents, insightful process maps or high-quality user stories.Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc).
Required Skills / Expereince:
The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements.
Your past experience needs to include:A minimum of 3 years relevant experience as a business or technology analyst in the Insurance Industry including a role in internal or external consultingKnowledge of how to configure, or experience in the use of technologies that manage core insurance processes, for example:Claims, Insurance Product ManagementGuidewire, DuckCreekAn understanding of the core value drivers of businesses in the Insurance IndustryA track record of being part of teams who have delivered new value to your organization or your clients through digital transformation and where you have learned and improved how you deliver next time round.Experience in structuring workshops to land at decisions, and where you have created artefacts that help focus a group on addressing a problem. Experience with online facilitation tools (e.g. Miro, Mural) would be beneficial.Foundational storytelling and presentation skills, including preparing succinct documents, prototypes or artefacts to aid communication and managerial decisions.
The following experience would be considered favourably favourably (and we will facilitate you to extend this experience as part of your role) :Application of contemporary digital methodologies, e.g. Design Thinking, Lean Start Up, Agile DeliveryApplication of process improvement and project delivery methodologies: e.g. Lean Six Sigma, PRINCE2Foundational certifications in Guidewire or DuckCreek
Next Steps:
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.