Main characteristics
- Location
- Canberra, Australian Capital Territory
- Company
- DXC Technology Australia & New Zealand
- Employment type
- Full time
- Category
- Sales
Job summary
DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.The Account Run Lead (ARL) will advise the Account Delivery Lead and client on recommendations for improvements to infrastructure, applications and supported services to enable reliable service delivery while demonstrating the innovation DXC brings to our clients.
Key Experience & Skills:Work across delivery teams to be the single service owner responsible for meeting service contractual SLAsContribute to stability and margin growth for the services providedParticipating in client account reviewsDrive Assurance and Compliance requirementsAnticipate and manage operations delivery and cost performancesPromote the adoption of standard delivery processes and toolsManage operational changeMaintain effective operational controls and client governanceWork with hub functional teams to meet availability SLAs and KPI success metricsPartner with the ADL and APL to review project delivery plans and improvement opportunities
As an employer of choice, our people first philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;Extensive resources to support your onboarding and continual development including DXC UniversityDXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognitionWe know that great people refer great people. We will reward you when you bring your friends and family to work at DXCMore time to do the things you love with flexible leave options, including purchased leaveTake time to give back with charitable and emergency services volunteer daysWell-being matters to us and our Employee Assistance Program is there to support you and your familyAnd of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts