Senior Manager Solutions Delivery

 

Main characteristics

Location

Sydney, New South Wales

Company

Transport for NSW

Employment type

Full time

Category

Government & Defence

Job summary

Company description:

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions.

We are responsible for strategy, planning, policy, regulation, funding allocation and other non-service delivery functions for all modes of transport in NSW including road, rail, ferry, light rail, point to point, regional air, cycling and walking.
We focus on improving the customer experience and contract public and private operators to deliver customer-focused transport services on our behalf.

We also lead the procurement of transport infrastructure and oversee delivery through project delivery offices and industry delivery partners.

Job description:

About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do - and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW - you have the chance to be part of creating a lasting legacy that will benefit generations to come.

About the team

The role will be part of a team implementing industry-leading systems and applications to collect and manage project information.

The role will also lead the design, development, support and maintenance of systems and applications to collect and manage project and contract information, including ensuring continuous improvement in how information is managed throughout the project lifecycle with user-centric, integrated solutions.

The opportunity

We are excited to be actively recruiting for a Senior Manager Solutions Delivery to join our team

Contribute to developing and implementing programs to enhance project information systems and applications to support divisional projects based on a defined business architecture while ensuring integration with existing data platform infrastructure and compliance to data governance and technology frameworks and best practices. Lead the development and documentation of user stories and functional requirements based on stakeholder needs and subsequent translation into technical requirements to inform application and system development. Lead the transformation of technical requirements into well designed solutions to ensure appropriate applications and systems are developed or sourced to meet the stakeholder business requirements. Lead the provision and management of user support, including development and maintenance of user guides, application training packages, call triage, adherence to SLAs, defect logging and escalation, application performance monitoring, and adherence to associated defined application governance.

Please click here to view a copy of the role description.

About you

You are a tertiary qualified or have significant relevant experience.

Strong stakeholder engagement, outstanding communication and enjoy being part of a team who deliver impressive outcomes.

Salary and Benefits

This is a Transport Senior Service role offering an attractive remuneration package.

For more information on Employee Benefits, please click here.

Interested?

Joining Transport for NSW, you'll have access to a range of unique government benefits in a flexible work environment like no other.

If you're ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Application close at 11:59PM, Friday 27th May 2022.

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Lindy Wellington at [Apply online].

We're certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have: appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.