Main characteristics
- Location
- Adelaide, South Australia
- Company
- Randstad
- Employment type
- temporary
- Category
- administration & office support
Job summary
job detailsMy Medical client requires full time temporary Booking Administration assistance at their North Adelaide based Practice. The Bookings Administrator is a member of a Professional Health Care Team who is an intermediary between the patient, the medical practitioner and other health care professional/organisations. It is extremely important that you perform all duties with empathy, understanding and compassion, using a calm manner and a high level of common sense. ...
Answering incoming phones calls and booking appointments for the surgeons of thie Practice, you will also be taking messages for the Surgeons Secretary if making a booking is not possible. You will also assist the Communications Officer with tasks including distribution of mail, allocation of inbound faxes, monitoring the general email inbox plus the incoming and outgoing couriers.
The Booking Administrator will:
- Ensure a high level of patient service is provided including meeting patient needs, maintaining patient service levels, and monitoring and responding to patient feedback
- Book and confirm patients for consults, surgery and post-operative reviews
- Work with colleagues and other administrative staff to achieve efficient and effective management of the patient journey throughout the Practice
- Liaise with both internal and external support staff
- Restock the front desk each morning with the suitable supplies
- Checking Brochure wall is updated and adequate stock is available
- Organise mail to be collected from site
- Drop off consent forms for Surgery
- Sorting letters dropped off by staff
- Check inbound faxes and allocate to the correct doctors
- Kitchen supplies ordered when necessary
- Ad Hoc requests from Management or Area Manager
Ideally you will have:
- Great initiative to assist the team
- Excellent customer service skills with empathy for a Medical work environment
- Proven administration skills
- Good IT skills, can adapt easily to new systems and databases
- Medical admin experience (Great not not essential)
For further enquiries, please call Kammy Lee on 8468 8035 or email [Apply online]. Please note only the shortlisted applicants will be contacted immediately, I look forward to seeing your application!
Folding of any letters dropped off by staff
Check inbound faxes and allocate to the correct doctors
Kitchen supplies ordered when necessary (speak with BOM when needing stock)
Any other requests from Management or Area Manager
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show lessshow more
My Medical client requires full time temporary Booking Administration assistance at their North Adelaide based Practice. The Bookings Administrator is a member of a Professional Health Care Team who is an intermediary between the patient, the medical practitioner and other health care professional/organisations. It is extremely important that you perform all duties with empathy, understanding and compassion, using a calm manner and a high level of common sense.
Answering incoming phones calls and booking appointments for the surgeons of thie Practice, you will also be taking messages for the Surgeons Secretary if making a booking is not possible. You will also assist the Communications Officer with tasks including distribution of mail, allocation of inbound faxes, monitoring the general email inbox plus the incoming and outgoing couriers.
...
The Booking Administrator will:
- Ensure a high level of patient service is provided including meeting patient needs, maintaining patient service levels, and monitoring and responding to patient feedback
- Book and confirm patients for consults, surgery and post-operative reviews
- Work with colleagues and other administrative staff to achieve efficient and effective management of the patient journey throughout the Practice
- Liaise with both internal and external support staff
- Restock the front desk each morning with the suitable supplies
- Checking Brochure wall is updated and adequate stock is available
- Organise mail to be collected from site
- Drop off consent forms for Surgery
- Sorting letters dropped off by staff
- Check inbound faxes and allocate to the correct doctors
- Kitchen supplies ordered when necessary
- Ad Hoc requests from Management or Area Manager
Ideally you will have:
- Great initiative to assist the team
- Excellent customer service skills with empathy for a Medical work environment
- Proven administration skills
- Good IT skills, can adapt easily to new systems and databases
- Medical admin experience (Great not not essential)
For further enquiries, please call Kammy Lee on 8468 8035 or email [Apply online]. Please note only the shortlisted applicants will be contacted immediately, I look forward to seeing your application!
Folding of any letters dropped off by staff
Check inbound faxes and allocate to the correct doctors
Kitchen supplies ordered when necessary (speak with BOM when needing stock)
Any other requests from Management or Area Manager
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show lessshow more
- skills
- Administrator
- qualifications
- This role requires excellent customer service and proven administration skills. You will be organised and have great initiative to assist the team
- education
- Secondary School/High School
Inform me about similar jobs: