Forgerock Engineer

 

Main characteristics

Company

Service Victoria

Employment type

Contract\u002FTemp

Category

Information & Communication Technology

Job summary

Who we are

Service Victoria is an Administrative Office within the Department of Premier & Cabinet charged with simplifying, improving and modernising essential government transactions and delivering customer service.

We are working hard to deliver a customer service system around what Victorians want and need, rather than what works for government. We know people want easier access to government transactions, including online options.

Customer feedback about our service has been overwhelmingly positive with satisfaction rated at around 96 percent.

We are a customer-centric organisation with functional expertise in customer experience, product development, public policy, agile delivery, information technology, service management and corporate governance.

We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.

We will continue to progressively add new transactions and new functionality to existing capabilities, including digital licences, digital proof of identity, online accounts and payments, with a particular focus on our mobile app.

The opportunity.

As Service Victoria grows, and moves into its operational phase, we will continue to progressively add new transactions and new functionality to existing capabilities, including digital licences, digital proof of identity, online accounts and payments with a particular focus on our mobile app.

Service Victoria is now focused on building the future organisation and the appropriate IT organisation structure and capability that will allow the implemented solutions to be maintained, supported and expanded upon on an on-going basis. You will also have a chance to work on

continuously improving our service offering by bringing in structured improvements based on data analytics and insights.

About the role:

The Senior Forgerock Engineer provides senior technical leadership to the ForgeRock Team to design and implement IAM solutions for Service Victoria.

They complete the design, development and testing of ForgeRock components that deliver on the on Service Victoria's technology vision and capability with the goal of providing a reliable, stable, operationally sound platform that meets business requirements and industry best practices

They also contribute to product planning by providing authoritative and pragmatic advice balancing technical excellence, business objectives and quality requirements Key responsibilities

The key responsibilities of the Position Title include: Provide senior technical leadership to the ForgeRock Team to design and implement IAM solutions Complete the design, development and testing of ForgeRock components that deliver on the on Service Victoria's technology vision and capability with the goal of providing a reliable, stable, operationally sound platform that meets business requirements and industry best practices Ensure the continual improvement of quality through a Quality Engineering and "Shift Left" attitude by proactively automating all facets of testing and determining key metrics before build. Assist in developing complex web applications using cutting edge cloud technology and provide technical support to project teams Contribute to product planning by providing authoritative and pragmatic advice balancing technical excellence, business objectives and quality requirements Collaborate with and manage key stakeholders to ensure solution and requirements are delivered Drives a culture of continual improvement and introspection and champions a desire to constantly improve within the team Participates in a 24/7 on-call roster for responding to incidents out of hours (our teams own the software they build and are responsible for supporting its operability) What we are looking for (Key Selection Criteria) Extensive hands-on enterprise level experience with ForgeRock Identity and Access Management Solutions Extensive knowledge of OAUTH, OIDC, LDAP and other related I&AM concepts. Extensive experience within the IAM space with a deep understanding of security design principles and best practices A passion for keeping up to date with development treads A keen attention to detail and passion for great user experiences Excellent analytical and problem-solving skills Great communication, influencing and coaching skills with the ability to articulate complex ideas to technical and non-technical audiences to effectively solve problems Desire to assist team members to reach their potential. A well-developed sense of empathy for your customers, both internal and external Desired qualifications / practical experience Extensive experience with ForgeRock Identitity and Access Management Extensive of experience in Security and Identity and Access Management Bachelor or equivalent in Software Engineer or Technology Experience in Jira, Confluence, Github and Microsoft office suite What we can offer

You will have the rare opportunity to shape and influence the state's future by joining a vibrant new organisation that is changing the face of government. You will be working within a growing team of enthusiastic professionals with highly skilled leaders in an environment that will support your growth and development. Service Victoria is a diverse and inclusive workplace and is committed to providing flexible working arrangements.

Service Victoria is committed to supporting our employees balance their work and life commitments. All roles at Service Victoria can be worked flexibly. Service Victoria recognises that providing flexible working arrangements is not only important to our employees but also underpins a diverse, inclusive, adaptive and high-performing workforce. The nature and scope of flexible options available for each position will depend on the nature of the role.

We pride ourselves on upholding and demonstrating vales of leadership, integrity, responsiveness, impartiality, accountability, respect and a commitment to human rights. Other relevant information

The role is currently based in our modern offices in Footscray on the city fringe close to public transport, with excellent bicycle facilities and will relocate to the purpose-built Ballarat GovHub Centre in early 2021.

We are an equal opportunity employer and welcome applicants from a diverse range of backgrounds, including people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander people and people with disabilities. If you would like to discuss any aspect of diversity and inclusion at DPC please contact the department's Diversity and Inclusion Adviser on 9651 2307.

We respect people's privacy. All our team must collect and handle personal information consistent with the requirements of the Privacy and Data Protection Act 2014.

The fine print Applicants must be an Australian Citizen, Permanent Resident or hold a valid work visa and comply with the 100-point Proof of Identity Check and national police records check Recipients of Victorian Public Service (VPS) voluntary departure packages should note that reemployment restrictions apply Non-VPS applicants will be subject to a probation period All staff must comply with the Code of Conduct for Victorian Public Sector Employees Terms and conditions for department employees are subject to the Victorian Public Service Enterprise Agreement 2020. All Victorian Public Service employees must be vaccinated against COVID-19 and provide a vaccination certificate prior to commencing work.

To receive this document in an accessible format, please contact the department's Diversity and Inclusion Adviser or using the National Relay Service if required (for more information visit www.relayservice.gov.au). Additional information - Pre-employment misconduct screening requirements

Before a final offer of employment is made, preferred candidates will be required to complete a preemployment misconduct screening declaration and consent form. Further information on preemployment misconduct screening requirement is available from theVPSCwebsite.

The inherent requirements of this role and intrinsic risk(s) will be considered by DPC in assessing declarations of misconduct in previous workplaces. Inherent requirements for this position: Communicate Relational Skills Reflective Skills How to apply

All applications should include a resume, and a cover letter addressing the key selection criteria, unless stated otherwise. Please apply before the advertised closing date via the careers.vic.gov.auwebsite.