Main characteristics
- Location
- Sunshine, Victoria
- Company
- Masterlink Communications
- Employment type
- Part time
- Category
- Retail & Consumer Products
Job summary
We are hiring for Full Time Sales Consultants for our store at Sunshine and Caroline Spings [Immediate start](READ THE FULL JOB AD & WATCH THE VIDEO BEFORE APPLYING)
About Us
Welcome to Masterlink. We are a family-run Optus Franchise, operating since 1989. Despite 2 challenging COVID years, with a lot of change and adaptation, we were still successful in becoming Australia's #1 performing franchise with 5-9 stores. Now we are looking for reliable, honest and committed Sales specialists to join our Caroline Springs team.
Our VisionTo become a place our team & local customers call FamilyTo provide our customers with a unique & tailored whole-house & whole-business solution Key requirements for this Role:
The Future team member must:Have full working rights
For Full Time:Able to work 38hrsMust be available to work weekends
Be looking to build a long-term career (3+ years) within a Family business with leadership roles available in the future
A valid police check from the past 12 months
Benefits of working at Masterlink:On-the-job training and sales coaching provided to ensure you skill up in your sales skills (eg. negotiation, cross-sell, securing the sale, customer experience, handling objections)
Steady & safe long-term career (our average tenure is 5-7 years so many employees who have been with us for 10+ years)
Opportunity to build your own niche and community & customer base as a lot of our customers are local and seek a familiar trusted advisor in our stores - particularly if our customers are ethnic and speak another language
Leadership opportunities in the future for those who have a heart to train, motivate and lead a team. We are always looking for more stores to run so we need a pipeline of leaders who can help us to drive and run this business
Great Commission & Incentives - the amount of commission you can earn is uncapped! The more you sell, the more you can earn. About You
To be a great fit, this is you. You are:Passionate about connecting and talking with customersHungry for sales and you love to secure the sale!Resilient and reliable - thrive working under pressure and reliable to commit to your shifts as a core member of the teamA positive team player - always willing to serve and help out in the teamResourceful, and proactive - not a lazy order taker or need to be spoon-fed, but proactive with your own learning and developmentUnderstanding & empathetic - show customers patience and understanding esp if customers are having a hard time during COVIDTeachable & ALWAYS open to feedbackA TOFU advocate (Take Ownership, Follow Up) you take responsibility for your role and the little things (eg. following up with customer cases to the end)Always a hard-worker & willing to go the extra mile to deliver the best outcomeAdaptable & think outside the box: a lot is changing in how we serve our customers, you must be an embracer of change
About Your ExperienceSales or retail experience is essential
Strong customer service, resourceful problem solving & clear communication skills is a must because this is the foundation of your role
Experience working towards Targets & KPIs - you love to set challenging goals or incentives and exceeding them! (preferred)
You're a bit techie, nerdy and love technology! Technical experience is preferred (but not essential) but you must be willing to learn and adapt.
Is this you? Follow this NEXT STEP:>> WATCH THE VIDEO ON HOW TO APPLY
To be considered, all applications must be sent to:[email protected]
**All other applications won't be considered.**
If that sounds like you, please watch the 3-minute video above on how to apply. We look forward to hearing from you.APPLY NOW & JOIN OUR OPTUS TEAM :)