Main characteristics
- Location
- Hobart, Tasmania
- Company
- MyState Limited
- Category
- Banking & Financial Services
Job summary
If you're passionate about making a genuine impact and helping others, this could be the next chapter in your career.A Day in the Life:
At MyState Bank, we're about being there for our customers. Our Credit Care Consultants are a friendly beacon of support, always ready to extend a helping hand when our customers navigate financial challenges. You'll be the point of contact for customers facing financial difficulties. You'll process customer requests for Hardship Assistance and oversee accounts that are in arrears or overdrawn, providing a reassuring presence during challenging moments. Your expertise and guidance will assist customers in finding their way back to financial health.
Here are the key skills and strengths were looking for:
We're not just looking for your ordinary skills and strengths. We are seeking someone with that effortlessly builds relationships with exceptional communication skills. Ideally, you'll come equipped with experience in financial services or similar role, a relevant vocational qualification like a Certificate III or IV in Business or Financial Services. But what truly sets you apart is your dedication to providing exceptional customer service.
About us
Oh hi! Were MyState. You might know us as Tasmanias local bank, but our group also includes TPT Wealth.
Now employing over 350 people and offering products and services all around Australia, MyState Limited is growing really quickly, both in and outside of Tassie. Its a really exciting time to join our team.
Were determined to do things in way theyve never been done before, and make a real difference in the lives of our customers.
We know were better when were in this together and only win when our people, customers and community win too.
Our strategy is bold and brave, and were growing really quickly. That means lots of failing, learning, and trying again. It takes energy and courage to chase the better every day. Does that sound like you? Could you be the next person were looking for?
To request a position description or for any further information, please get in touch with us at [email protected] .
Apply now! or by midnight 1 October 2023.
Employment with MyState is subject to a Bankruptcy, Police and Credit check to verify your suitability to work in the finance sector.
MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.
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