Consultant

 

Main characteristics

Location

Sydney, New South Wales

Company

Infosys limited

Employment type

Full time

Category

Information & Communication Technology

Job summary

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:
Looking for an SCCM engineer having minimum 5 years of experience in supporting Small to Medium scale, multi-dimensional, complex environment. You will be responsible to provide technical support with high degree of Customer satisfaction by meeting Service Level Agreements (SLA) and process compliance.

Roles and Responsibilities: Configuration and Deployment of SCCM 2012 / Current Branch (CB) Application. Software patching for workstations and servers with SCCM/WSUS Strong experience in OS imaging, MDT, and Task sequence troubleshooting SCCM troubleshooting and maintenance (Level 3 Support) Provide application/Windows OS installation/configuration/patching as well as data reporting (application install status, client health, etc.) leveraging Microsoft System Center Configuration Manager SCCM Power Shell scripting Expert knowledge in the following: Windows OS Platform (Windows 10/Server 2012 or latest). Handling maintenance requests such as new version, Upgrade, Patch and Scripts. Configuration of automated jobs and reports. Perform Onsite/On-Call troubleshooting. Validating application functionality for its integration with other windows products. Perform Software Package creation and deployment testing. Create and update documentation regarding processes and software as needed for various rollout. Experience in SQL 2016 or latest Ability to work independently without supervision

Skills /Competencies:
SCCM, WSUS, PowerShell, SQL 2016, Windows 10/Server 2012 or latest

Essential: Experience with enterprise SCCM installations; including administration, software packaging, security patching, troubleshooting health of host and end point clients, etc. In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues. Strong troubleshooting skills and ability to diagnose problems across multiple disciplines Strong experience in OS imaging, MDT, and Task sequence troubleshooting Additional Skills: Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills. Good to have the below: Knowledge on VB Script, Java-script, and HTML/XML. Knowledge on Admin Studio Install Shield. Proof-reading of SOP, documentation, and processes. Presentation skills Good understanding of Site to site communication/Connectivity.

Infosys is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [email protected] or include your preferred method of communication in email and someone will be in touch.

Please note to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.