Main characteristics
- Location
- Melbourne, Victoria
- Company
- Workforce Extensions Moonee Ponds
- Salary
- $60,000 $69,999 per year
- Employment type
- Full time
- Category
- Administration & Office Support
Job summary
Our client has been in this business for 20+ years and have become a well-known reputable Skylight company that specialises in the supply and installation of high-quality skylights and ventilation systems brands. They are proud to be one of the premier dealers of the leading global names in natural daylighting systems, Solatube and Velux, to name a few.Located in Airport West our client is a friendly family run business committed to ensuring employees feel valued and part of our team. The company will provide the necessary support / training towards your career, development and success. They are a long-established business that is stable, progressive and growing.
Tasks will include but not limited toAttending to phone or email sales enquiries, including dealing with customers who visit the showroom and explaining products and benefitsProcess desk quotes as required Coordinating and working with the operations team as to the next process steps when the customer gives the confirmation of the quote.Scheduling requests for on-site inspection/quote.Assisting installation bookings with installersMonitoring stock requirements
Skills and experienceSome previous experience in home maintenance, or in the building or construction industry is preferred but not essentialAttention to important and relevant details and clarity of what the customer wants to achieve. Genuine desire to engage and connect with customers, as the first step to developing a relationship with the customer Excellent customer service, communication and relationship building skillsMust have computing skills in basic software like Word, Excel, Acrobat and willing to develop skills in operating within Salesforce
Remuneration for this role will be based on experience and open for negotiation for the right person.
To submit your application, please apply online using the appropriate link below
Please note: Only people with the current right to work in Australia will be considered and only shortlisted candidates will be contacted.