Main characteristics
- Location
- Adelaide, South Australia
- Company
- RAA
- Salary
- $56,375 + 10.5% super + staff discounts
- Employment type
- Full time
- Category
- Insurance & Superannuation
Job summary
Permanent Full Time based at Mile End & WFH potentialDemonstrate your advanced administrative skills to provide excellent support to ClaimsJoin a great team with a fun, inclusive and supportive cultureYour new opportunity
As an integral member of the Claims department, you will provide administrative support to the broader Claims Service function to progress the claims file journey, in order to deliver exceptional member service. You will demonstrate a strong focus on customer service for both internal and external customers, and thrive on a role that brings you a variety of tasks, including but not limited to:
Undertake Claims file administrative support activities including receipting, processing payments and payment authorisationsProcess emails and workflow items to ensure the effective delivery of administrative supportAdhere to internal customer service standards to provide exceptional and consistent accuracy of data entry & adherence to processesProactively foster effective interaction and positive working relationships with immediate team members and broader stakeholders
What will set you apart from the rest
At RAA we hire on cultural add first and technical fit second, however, to be successful in this role you will need your excellent interpersonal and communication skills, together with your ability to multitask, think quick and solve problems, together with:
Previous experience in administrative or service role within the Insurance industry (desirable, but not essential)Excellent customer service and communication skillsStrong attention to detail and high accuracyProven organisational and time management skillsA positive can-do attitude and great team player
What sets us apart from the rest
Free RAA Premium Road Service & discounts on all RAA Products and ServicesFlexible work arrangements including working from homeOngoing Training & Development Opportunities & Study Support ProgramWellbeing Facilities and Corporate Health Insurance PlanOn-site Café with trained barista
Who we are
As one of the state's largest and most iconic organisations, we're proud to make things better for members and better for our community. More than 780,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We're also one of the state's largest employers (and growing!), with more than 1200 employees working collectively with the common goal to keep our members moving.
How to apply
To Make a Move That Matters, simply hit "Apply for this job" to attach a CV and cover letter addressed to Leonie Holst, Talent Acquisition Consultant.
Applications close 9am Friday 10th March 2023.
Please note applications may be short-listed and progressed prior to the closing date.
We're committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone, and helps us to give our members better service.
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