Main characteristics
- Location
- Melbourne, Victoria
- Company
- Supreme Hotel Group
- Employment type
- Full time
- Category
- Hospitality & Tourism
Job summary
We are looking for experienced Assistant Managers to help organize and oversee daily operations of our high profile businesses.You will be responsible for assisting and coordinating venue activities and helping people reach their full potential.
Our Managers are always focused on ensuring excellent customer experience. They are leaders and problem solvers. Excellent communication and organizational skills are vital.
Working closely with the Venue Manager and the Group's Senior Management team, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for assisting the driving of the performance of your venue through achieving budgets and implementing plans in line with the business objectives.
What we offer,Challenge - We are a diversified, fast paced, ever changing business where no two days are the same.Opportunities - As a multi venue Group we are able to offer many unique avenues to develop your career.Work/Life Balance - We believe in hard work, but we believe in family and down time too.Great Culture - Our team is made up of down to earth, pragmatic people who enjoy what they do.Leadership Teams - Our management team take an active leadership role to encourage personal growth and believe in succession planning.
Your responsibilities,Hire qualified personnel according to standardsOrganize and coordinate operations to ensure maximum efficiencySupervise and evaluate staffEnsure supplies and equipment are adequate in quantity and qualityHandle customer feedback when necessaryAssist in pricing products or servicesAssist in the responsibility of controlling and monitoring expensesEnforce adherence to regulations and quality standardsEnsure all records are kept properly and consistentlyAssisting in managing operations of food, beverage and gamingAssisting in the efficient rostering of staffEnsuring the smooth daily operations of the venue facilitiesSetting and meeting growth opportunities and targets in conjunction with the strategic plans for your venueParticipating in and contributing to Group management, marketing and finance projects
The qualities that we seek include:Proven experience as a Manager in a gaming, food and bar venueHands-on experience in customer service or salesSolid understanding of hospitality procedures and best practicesKnowledge of quality standards.Proficient in MS Office and relevant software.Excellent organizational and leadership skillsOutstanding communication (verbal and written) and interpersonal skillsProblem-solving aptitudeAn ability to establish and foster professional relationships with employees and customersExperience preparing effective rosters and understanding the Modern AwardAn eye for detailProfessional manner and presentationA commitment to developing your skills and careerExtensive gaming knowledge is a requirement
A salary commensurate with your experience will be paid to the right candidate.
If you believe that this position suits you, please submit your cover letter and resume.
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