Main characteristics
- Location
- Epping, New South Wales
- Company
- Michael Page
- Employment type
- Permanent
- Category
- Sales
- Industry
- Industrial / Manufacturing
Job summary
About Our ClientOur client is a market leader in farming, agricultural and crop management, that have a strong presence across Australia and are starting to stretch their market internationally as well. This full-time role is an excellent opportunity for a candidate who has very strong communication skills and likes to build long-term relationships with customers, suppliers, and internal account managers.
Job Description
Reporting to the Customer Service Team Leader, your main role and responsibilities will include but not limited to:
- Data entry and processing of customer sales orders, daily via SAP.
- Answering inbound calls and emails from customers about stock and availability.
- Working closely with internal territory manages to process customer requests.
- Coordinating freight and shipping for client orders + providing ETAs.
- Development of customer relationships through high quality communication skills and customer service.
- General ad-hoc requests as required by the customer service and administration team.
The Successful Applicant
We are looking for a dedicated Customer Service Officer, who has a passion for customer service and loves to be a part of a strong organisational culture. To be successful, you'll need to have excellent communication skills, both written and verbal and be able to work in an office environment 5 days per week. This is a fast-paced role and one where you'll be continually busy for the duration of the day. This role will be required to working Monday - Friday, full-time hours.
What's on Offer
You would be joining a growing and expanding team and business that values, respect, care, and teamwork plus additional benefits of:
- Epping Location.
- Onsite (Free) Parking.
- $65K - $70K Plus Superannuation.
- 12-Month Contract, Full-time Role.
- Leading Agricultural and Farming Organisation.
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