Main characteristics
- Location
- Dawes Point, New South Wales
- Company
- Randstad
- Salary
- AU$ 80000 - AU$ 90000 /per year
- Employment type
- Permanent
- Category
- banking & financial services
Job summary
job detailsSales and Service Consultant
...
Your new company
Join one of Australia's leading life insurance companies who are known for their award winning customer service on their journey to provide simple life insurance solutions to Australians. They want to provide a peace of mind to their customers and would love to have you come along as their new sales and service expert!
Your new role
As a sales and service consultant your key contribution will be to provide top notch customer service to new and existing customers. You will be a critical link between the company and its customers and make sure they are being appropriately looked after.
Some of your responsibilities will include:
- Deliver a customer centric service to all stakeholders, through a mix of inbound and outbound calls
- Assisting and guiding customers with the completion of applications over the phone, with a strong focus on sales and service outcomes
- Process all applications, new business onboarding and exiting customer servicing requests accurately, compliantly and within service level standards
- Continually look for ways to improve our service offer, create business efficiencies and complete more business
Your skills and experience
- Obtained a university degree spanning across business, finance or commerce
- Ideally you will have at least 1 year's customer service experience - open to industry
- You have the natural ability and desire to help others and are passionate about providing excellent service
- Strong written and verbal communication skills should be second nature to you
- You are known for your attention to detail, time management and resilience
Your benefits
- 1 scheduled day off a month! Working hours:Mon-Fri (rotating roster 8am-8pm) and every 3rd Saturday
(9am-5pm)
- Flexible working: work from home as well as from the office once training is completed
- Thorough onboarding and training provided, with opportunities to progress your career within the business
- Free staff lunch is provided every Tuesday
- Stunning office views and a central location - close to public transport, shops & restaurants/cafes
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is 'Yes' then we would love to hear from you!
[Apply online] or on 0426 686 033.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Sales and Service Consultant
Your new company
Join one of Australia's leading life insurance companies who are known for their award winning customer service on their journey to provide simple life insurance solutions to Australians. They want to provide a peace of mind to their customers and would love to have you come along as their new sales and service expert!
Your new role
As a sales and service consultant your key contribution will be to provide top notch customer service to new and existing customers. You will be a critical link between the company and its customers and make sure they are being appropriately looked after.
Some of your responsibilities will include:
- Deliver a customer centric service to all stakeholders, through a mix of inbound and outbound calls
- Assisting and guiding customers with the completion of applications over the phone, with a strong focus on sales and service outcomes
- Process all applications, new business onboarding and exiting customer servicing requests accurately, compliantly and within service level standards
- Continually look for ways to improve our service offer, create business efficiencies and complete more business
Your skills and experience
- Obtained a university degree spanning across business, finance or commerce
- Ideally you will have at least 1 year's customer service experience - open to industry
- You have the natural ability and desire to help others and are passionate about providing excellent service
- Strong written and verbal communication skills should be second nature to you
- You are known for your attention to detail, time management and resilience
Your benefits
- 1 scheduled day off a month! Working hours:Mon-Fri (rotating roster 8am-8pm) and every 3rd Saturday ...
(9am-5pm)
- Flexible working: work from home as well as from the office once training is completed
- Thorough onboarding and training provided, with opportunities to progress your career within the business
- Free staff lunch is provided every Tuesday
- Stunning office views and a central location - close to public transport, shops & restaurants/cafes
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is 'Yes' then we would love to hear from you!
[Apply online] or on 0426 686 033.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Graduate Banking, Sales, Service, Life Insurance, Entry Level, Customer Service, Call Centre, Claims, Retention, Client Services
- qualifications
- NA
- education
Secondary School/High School
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