Lead IT Systems & Infrastructure Administrator

 

Main characteristics

Location

Newcastle, New South Wales

Company

nib health funds limited

Employment type

Full time

Category

Information & Communication Technology

Job summary

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value.

nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives. We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Your Impact
Reporting to the Technical Services Manager, your new role as Lead IT Systems & Infrastructure Administrator will see you take ownership and responsibility for the technical design, planning, implementation, troubleshooting, and maintenance of mission critical enterprise systems.

Leading a small team of engineers, you will act as a technical expert in the area of systems administration for our complex systems whilst providing acting as a mentor, providing guidance to more junior members in the IT Operations Team.

More specifically you will:
Identify opportunities to improve existing practices and uses innovative approaches to enact those improvements
Monitor and tune the systems and infrastructure to achieve optimum performance levels
Assure integrity and security of all nib IT systems and environments
Foster a customer centric approach to all IT Operations engagements
Administer and manage nib's SAN environment including monitoring and reporting on storage usage, implement a regime of forecasting storage utilisation and availability, engage key stakeholders in order to undertake capacity planning
Demonstrate a high level of customer service by ensuring requests are responded to and completed within defined SLAs
Lead the development and maintenance of a comprehensive operating system, hardware and software configuration database/library including all supporting documentation.

Your Team
Critical to the success of the nib Group, the IT Operations team is responsible for the maintaining the integrity of reliability of all nib systems whilst providing a high level of customer service. We are a team of engaged professionals who always deliver the best whilst being creative and challenging the status quo!

Your Background
With proven ability to lead a cross-functional team, other skills and experience that will be highly regarded include:Demonstrated experience within a Systems Administrator roleTertiary level IT qualification or equivalent
Network Infrastructure experience in Office or Cloud coupled
Ability to effectively engagement and communicate with a variety of stakeholders
An AWS certification or certifications in Windows, Linux, Amazon Web Services, or other relevant technologies is desired
Certifications in project management (e.g. PRINCE2) desired
Scripting and automation experience is also desired

Benefits
The nib Group is a highly collaborative, purpose led and values driven organisation. To support you at work (and play), we offer some fantastic benefits including but not limited to:
Employee health insurance discounts
Employee share plans
Volunteer leave
Paid parental leave
Gym discounts and fitness incentives
Short-term incentive programs
Educational assistance
Flexible work options, including work from home

At nib Group, we welcome original thinkers and encourage innovation, diversity, and collaboration to drive our purpose of your better health for our members and travellers.

We embrace a flexible working environment and welcome candidates from diverse backgrounds aiming to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, and education are valued to reflect the diversity of the communities in which we operate.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

www.nib.com.au