Main characteristics
- Location
- Arndell Park, New South Wales
- Company
- Randstad
- Salary
- AU$ 60000 - AU$ 65000 /per year
- Employment type
- Permanent
- Category
- call centre & customer service
Job summary
job detailsThe Company:
A leading Automotive organisation with a strong reputation in the market for their quality service and product range, located in the Blacktown area. Due to growth an experienced, proactive and Savvy Customer Experience Consultant is needed.
...
The Position:
- Provide exceptional customer service to internal and external stakeholders
- Efficiently process and follow up on orders and enquiries through internal database
- Ability to communicate effectively via email and phone
- Advise customers of ETAs and stock enquiries
- Provide product advice to customers to ensure their requirements are met
- Must have at least 2 years of previous experience in Customer Service
The Candidate:
- Proven experience in a similar office based Customer Service role
- Well spoken and demonstrate a positive, empathetic attitude
- The ability to pick up a vast product range
- Have high attention to detail
- Sales Savvy and has worked with KPIs before
- Knowledge of the Automotive industry (Not a must but will be an advantage)
- Valid Drivers Licence
The Benefits:
- Opportunity for a permanent position
- Employee benefits program
- Competitive salary - up to $65,000k + super depending on experience
- Company Bonus
- Extensive Training and support
If you are interested in hearing more about this position, please hit APPLY NOW or contact Chanelle Ahmed via [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
The Company:
A leading Automotive organisation with a strong reputation in the market for their quality service and product range, located in the Blacktown area. Due to growth an experienced, proactive and Savvy Customer Experience Consultant is needed.
The Position:
- Provide exceptional customer service to internal and external stakeholders
- Efficiently process and follow up on orders and enquiries through internal database
- Ability to communicate effectively via email and phone
- Advise customers of ETAs and stock enquiries
- Provide product advice to customers to ensure their requirements are met
- Must have at least 2 years of previous experience in Customer Service
The Candidate:
- Proven experience in a similar office based Customer Service role
- Well spoken and demonstrate a positive, empathetic attitude
- The ability to pick up a vast product range
- Have high attention to detail
- Sales Savvy and has worked with KPIs before
- Knowledge of the Automotive industry (Not a must but will be an advantage)
- Valid Drivers Licence
...
The Benefits:
- Opportunity for a permanent position
- Employee benefits program
- Competitive salary - up to $65,000k + super depending on experience
- Company Bonus
- Extensive Training and support
If you are interested in hearing more about this position, please hit APPLY NOW or contact Chanelle Ahmed via [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- experience
1 year
- skills
Customer Service, Customer Experience, Customer Care, Customer Service
- qualifications
- Previous experience in a Customer Service Role
- education
Secondary School/High School
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