Main characteristics
- Location
- Brisbane, Queensland
- Company
- O'Brien Plumbing East Brisbane
- Employment type
- Full time
- Category
- Administration & Office Support
Job summary
Administration Assistant - OBrien Plumbing East BrisbaneMake your mark on Australia's leading Plumbing services company!Enjoy job security with O'Brien Plumbing East Brisbane Join an award-winning companyBenefit from career development in a constantly growing enterprise
Fantastic opportunity for an experienced service coordinator to support the business and its growing customers base. You will be working with other high performing team members to deliver a totally dependable customer experience to our service and maintenance customers in and around the Brisbane region.
This position will have responsibility for the following:Central and constant contact with new and current clients through email and phoneEfficiently scheduling new jobsRe-scheduling existing and ongoing jobs to deliver on service KPIsConstant communication with service techniciansDaily management of technicians schedules using trade-specific softwareManaging technicians to ensure they are meeting company standardsManaging standard job workflowProcessing leads/quotes/jobs/invoicesProviding administrative assistance to key internal staff and managementGeneral admin functions
Key Skills and Attributes:A professional phone manner with excellent communication skillsAbility to work in a fast-paced work environmentAbility to be on top of large numbers of new jobsBe highly organised with excellent time management skillsAttention to detail & a positive "can do" attitudeAbility to multi-taskAbility to work as a team playerAbility to pick up new skills quickly and maintain accurate informationIntermediate to advanced computer skills which include (experience with simPRO Software desirable but not essential)Geographical knowledge of Brisbane is essential
This role is an important part of the business ensuring all inbound jobs are actioned accordingly, and customers are overwhelmed with a positive and professional customer service experience.
If you are a highly motivated and energetic individual with strong communication skills, looking for a challenge and to make your mark on the growth of a successful award-winning company, then we would like to hear from you.