Main characteristics
- Location
- Mascot, New South Wales
- Company
- Randstad
- Salary
- AU$ 70000 - AU$ 75000 /per year
- Employment type
- Permanent
- Category
- call centre & customer service
Job summary
job detailsYour New Company:
This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers.
Your New Role:
In your role as the Customer Service Dispatcher, you will report to a supportive Customer Service Manager, with a primary focus on scheduling and coordinating field technicians and applying a streamline customer experience. ...
- 70-75k P/A
- Customer Service
- Permanent opportunity!
- ASAP start!
Your Main Duties:
- Answering customer enquiries in a timely manner
- Scheduling technicians to multiple locations
- Offering support and educating existing customers
- Track and maintain service records and data
- Maintain strong relationships with internal and external stakeholders
Benefits to You:
- Staff discount on products
- Diverse and inclusive culture
- Social events and activities
- Ongoing training and development
- Close to public transport
About You:
- Experience in a similar Customer Service Dispatcher role essential
- Excellent communication and organisational skills
- SAP experience desirable
- Intermediate Microsoft Office skills
Next Steps:
If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Your New Company:
This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers.
Your New Role:
In your role as the Customer Service Dispatcher, you will report to a supportive Customer Service Manager, with a primary focus on scheduling and coordinating field technicians and applying a streamline customer experience.
- 70-75k P/A
- Customer Service
- Permanent opportunity!
- ASAP start!
Your Main Duties:
- Answering customer enquiries in a timely manner
- Scheduling technicians to multiple locations
- Offering support and educating existing customers
- Track and maintain service records and data
- Maintain strong relationships with internal and external stakeholders
Benefits to You:
- Staff discount on products
- Diverse and inclusive culture
- Social events and activities
- Ongoing training and development
- Close to public transport
About You:
- Experience in a similar Customer Service Dispatcher role essential
- Excellent communication and organisational skills
- SAP experience desirable
- Intermediate Microsoft Office skills
Next Steps:
If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to [Apply online]
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- skills
Customer service, dispatcher, technician dispatcher, service dispatch, coordination, scheduling, Customer service officer, customer service representative, processing, complaints, enquiries, support, FMCG, food, dispatch
- qualifications
- no qualifications
- education
Secondary School/High School
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